About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
The Role of Director, Field Sales EMEA.
We currently have an opportunity for a Director, Field Sales EMEA to join our Four Seasons Corporate team in Dubai!
This role has a spilt - line reporting to: Senior Vice President, Sales and VP Commercial (EMEA). The Director of Field Sales is responsible for providing strategic leadership support to the on- property sales teams within the defined region (EMEA).
The role will focus on aligning sales strategies and tactics with the objective of improving the profitability of all goaled segments: travel industry, corporate negotiated, wholesale, group, with specific focus on increasing direct and high rated, profitable business supporting overall performance. The role will also evaluate opportunities with deployment, business development, Worldwide Sales office partnerships, event strategy & ROI. This role will work closely with VP Commercial and SVP Sales to identify retention and recruitment tactics, highlighting top regional sales talent, and support training and upskilling programs. Collaboration with all areas within the commercial team (Worldwide sales, Marketing, RM and Distribution, Digital performance, PR, Analytics) is essential.
This highly collaborative position requires exceptional communication and relationship-building skills. The individual must be a self-starter who is motivated and proactive in identifying gaps and opportunities and must be able to lead and engage with other internal and external team members who do not have a direct reporting relationship.
Main Responsibilities:
- Oversee and enhance sales effectiveness across multiple properties in the region.
- Partner with VP Commercial and SVP Sales to drive revenue growth across transient, group, and F&B/catering segments.
- Develop and execute sales strategies aligned with global commercial objectives.
- Collaborate with cross-functional teams (Marketing, RM, Digital, PR, Analytics) to optimize the hotel sales distribution strategy.
- Guide sales teams in pre-openings and conversions, ensuring seamless transitions and successful market entries.
- Monitor and analyze market conditions to adjust sales strategies for maximum impact.
Our Ideal Director, Field Sales EMEA will have:
Bachelor's degree in business administration, marketing, hospitality management, or a related field. Proven track record of success in a similar leadership role within the luxury hotel industry, with extensive experience in sales, with ten years’ experience of increasing or expanding scope as a proven leader in a hospitality environment which include direct sales experience. They should understand how to drive profitability, build high-performing teams, and leverage cross-functional collaboration to achieve commercial success.
This role will include 40% travel, as required by the business to support the role.
What are the ‘essential’ competencies?
- Strategic Sales Leadership – Proven ability to develop and implement multi-segment sales strategies that drive revenue and optimize sales effectiveness.
- Data-Driven Decision Making – Strong analytical skills to assess market trends, evaluate competitive positioning, and adjust strategies accordingly.
- Cross-Functional Collaboration – Experience working with Marketing, RM, Digital, PR, and Analytics to execute integrated commercial strategies.
- People Leadership & Influence – Ability to mentor, guide, hold accountable and inspire sales teams across different properties, including pre-openings and conversions.
- Market Intelligence & Business Acumen – Deep understanding of the regional hospitality landscape, pricing strategies, and economic drivers.
- Execution & Performance Tracking – Ability to drive accountability, track results, and refine strategies based on business performance.
This is a high-energy, high-impact role that requires a balance of strategy, execution, and leadership—perfect for someone ready to elevate Four Seasons’ regional sales strategy to the next level.
Four Seasons Hotels and Resorts can offer what many hospitalities professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”
