As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job DescriptionWe are looking for a dynamic and experienced Dmart Commercial Director for foodora, Yemeksepeti and foodpanda. The successful candidate will be responsible for developing and implementing the commercial strategy of our Dark stores in APAC, EU and Turkey.
In this role, you will:
Develop and implement the commercial strategy for our 300 Dark stores (Dmarts), aligned with the company's overall business objectives
Lead the establishment and growth of the commercial team, including hiring, training, and mentoring sales and business development professionals
Lead the teams responsible for building the assortment, pricing, promotions, campaigns, private label, and commercial operations.
Collaborate with cross-functional teams, including product development and operations, to ensure a seamless and efficient end-to-end commercial process
Analyze the retail landscape, market trends, competitor activities, and customer feedback to make data-driven decisions and continually optimize our offerings
Build and maintain strong relationships with key stakeholders, suppliers, distributors, and other relevant industry players
Negotiate and finalize contracts and agreements with strategic partners, ensuring favorable terms and conditions for the company
Set and monitor performance metrics for the commercial team, providing regular reports and insights to senior management
Drive innovation and creative thinking to improve our market position and achieve a competitive advantage in the European retail industry
Foster a collaborative and results-oriented culture within the European commercial team, promoting professional development and employee engagement
Ensure compliance with all applicable regulations and company policies throughout the commercial operations
8+ years of experience in commercial roles within the retail industry, E-Commerce / Q-Commerce experience is a big plus
Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus
Demonstrated success in building and leading high-performing teams, with a track record of fostering a dynamic and motivated work environment
Strong understanding of the retail landscape, market dynamics, and consumer behavior
Excellent negotiation and relationship-building skills with a history of successful partnerships and collaborations
Analytical mindset with the ability to leverage data to drive strategic decisions and identify growth opportunities
Previous experience in recruiting and developing commercial teams, nurturing a customer-centric approach to achieve exceptional results
Outstanding communication and presentation skills, with the ability to influence and engage both internal and external stakeholders effectively
Results-driven and customer-focused with a passion for delivering outstanding service and products
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
