Antenna Group is a leading international content, media, and entertainment organization, owning and operating a diverse portfolio of global media assets across various platforms, including Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing, and Education, throughout Europe, North America, and Australia. Antenna Group is currently seeking to fill the following position:
Digital Product Manager
About the Role
We are seeking a highly motivated and experienced Digital Product Manager to take end-to-end ownership of the customer onboarding, subscription management, and self-care (My Account) experiences for ANT1+ OTT platform. This role will be responsible for designing and optimizing the digital journeys that drive seamless registration, frictionless account management, and engaging customer experiences of the ANT1+ OTT platform
You will work closely with the third-party vendors that provide the solutions as well as the platform product, marketing, and customer support teams to deliver scalable, user-friendly, and revenue-driving solutions that enhance the overall digital customer lifecycle.
Key Responsibilities
Product Strategy & Roadmap
- Define and own the product vision, strategy, and roadmap for onboarding, subscription management, and customer self-care journeys.
- Align product goals with overall business objectives, including subscriber acquisition, retention, and churn reduction.
Customer Onboarding & Registration
- Design and optimize digital flows for account creation, registration, and authentication.
- Ensure onboarding processes are intuitive, secure, and minimize friction while meeting regulatory and compliance requirements.ubscription & Billing Management
Subscription & Billing Management
- Own the customer-facing subscription lifecycle: sign-up, plan upgrades/downgrades, renewals, cancellations, refunds, and payment integrations.
- Collaborate with billing, payment, and CRM systems to deliver seamless subscription management experiences.
Self-Care & Customer Experience
- Lead the development and optimization of self-care features including account settings, profile management, device management, and usage history.
- Ensure consistent and intuitive UI/UX across devices (web, mobile, smart TV apps).
Data-Driven Insights
- Track and analyze KPIs such as conversion rates, churn, and customer satisfaction.
- Leverage customer feedback, usability testing, and analytics to inform product improvements.
Cross-Functional Collaboration
- Drive the 3rd party vendors to deliver high-quality product releases on time.
- Work with Product and Operations teams design teams to create best-in-class UX/UI.
- Collaborate with marketing and legal to ensure smooth launches and compliance.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Electrical Engineering, etc.
- Master's degree (optional) in Product Management, Project Management, Tech Innovation, Video Technology.
- 3-5 years as Product Manager, Tech Project Manager, Product Owner in an IT-intensive company/industry such as:
- Experience with digital storefronts, applications, UI/UX trends and tools
- Experience with pay TV, SVOD, streaming services will be a significant plus
- Proven, hands-on experience in Product management of Tech/IT related products, Technical business analysis, and IT product development
- Knowledge of /experience with Agile methodology
- Experience with project management tools and methodologies (any PMO/PMP certification will be considered a plus)
- Great communication, time management, people skills.
- Ability to lead a team of product managers if this becomes necessary.
- High ethical standards, fitting with the Values of Antenna Group.
Benefits
- Competitive remuneration package
- Health and Life Insurance Plan
- Supportive and dynamic work environment
After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.
The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process.
All applications are considered as strictly confidential.
