Who We Are:
Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.
Job Posting:
Digital Operations Specialist – Lee & Wrangler
Location: Geneva // Switzerland
Join Kontoor Brands, home to iconic denim brands Wrangler® and Lee®. We design high-quality apparel that empowers self-expression. Be part of our global community of 17,000+ employees, fostering collaboration and innovation. Grow with us in our Geneva office and shape the future!
What’s the scope?
As a Digital Operations Specialist you will support the Digital Sales team across our digital players. You will optimize cooperation between departments to cross-functionally ensure a successful and timely Go-to-Market. Your key responsibility will be to bring our seasonal collections to life with our partners, solving technical issues and optimizing content and customer experience. You will also be directly involved in the day-to-day activities of our Marketplace business, running seasonal promotions and optimizing our performance on the leading EU marketplaces for fashion. Contribute to the success of Lee & Wrangler brands by supporting our online retailer’s strategy.
Your responsibilities as Our Digital Operations Specialist;
- Content Creation: Manage product publication and maintenance, including product descriptions, attributes, images, categories, publication dates, and other relevant details. Collect and coordinate information across internal departments to create catalogs that align with the specific requirements of each digital partner.
- Go-to-Market: Plan catalogue onboarding and deliver state-of-the-art Go-to-Market process Address issues by collaborating with partners and integrators to ensure all problems are resolved promptly. Work backward from target launch dates to guarantee on-time publication.
- Customer experience: Monitor the merchandising within our digital marketplaces to ensure product selections are visually appealing, business-oriented, and customer-centric.
- Promotions & discount: Develop product discount lists aimed at maximizing revenue and margins in alignment with finance guidelines. Ensure accurate implementation across all platforms.
- Marketplace maintenance activities: Collaborate with the Kontoor technical team to enhance sales order flow and support new projects.
- Technical problem solving and improvement: Solve daily issues related to data transmission and system complexities across involved partners. Identify opportunities to improve content syndication and ways to drive automation in the processes with our partners.
Skills for Success:
- 1 to 2 years of experience in data analysis, digital business, or e-commerce
- Bachelor’s degree in Business or a related field, or equivalent experience
- High proficiency in Excel (including VLOOKUP, INDEXMATCH, pivot tables) and overall knowledge of Microsoft Office package
- Experience with SAP is preferred
- Analytical skills and financial acumen
- Reliability, strong attention to detail, and organization skills
- Ownership and accountability for results
- Excellent communication skills
- Willingness to dive deep, including overcoming technical challenges with third-party services and integrators
- Ability to work under tight deadlines, prioritize tasks, and manage multiple responsibilities simultaneously
- Business fluency in English is required. Proficiency in Spanish, French, or German is a plus
- Proactive, humble, eager to learn, and adaptable to change
We Offer:
We value trust, transparency, collaboration, and innovation, and focus on sustainability and teamwork. Our purpose, mission, and values guide us towards continuous growth and leveraging cutting-edge sustainable technologies.
Benefits and Perks Include:
- Competitive salary package
- Discounts on Wrangler® & Lee® brands
- Casual denim dress code at work and beyond
- A multicultural, diverse, and inclusive workforce with employees from various nationalities
- Employee resource groups focused on diversity, sustainability, wellbeing, and social activities
- Opportunities for professional development and career growth
- Advantages of being part of a global company
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
