Digital Marketing - Agency Strategic Business Manager

Accenture has an exciting opportunity for a people-oriented Sales Manager to guide, mentor, develop and inspire an incredible team of multilingual Agency Account & Partner Managers within Pinterest’s digital marketing environment. You will have the opportunity to drive measurable outcomes for our client Pinterest. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform. We are partnering with Pinterest to help businesses build brand awareness, increase product sales, and much more. This role involves coaching and developing a world-class team that takes pride in creating delightful customer experiences through focused sales plays and account management in a fun and enriching work environment.
In addition to leading a team, this role will also be challenged with developing programs to scale Pinterest’s operations, solve customer problems upstream, and grow the client’s revenues by delivering a world-class customer sales experience to millions of customers.
As the successful candidate, our customers and your team are your top priorities. You will mentor and coach a team of Agency Account Managers to exceed customers’ expectations. You will proactively identify sales opportunities and improve team workflows. Success in this position requires exceptional people coaching and account management skills; analytical problem solving; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping clients and customers achieve results through revenue.
Responsibilities
● Manage a high performing team of Agency Account & Partner Managers focused on supporting and scaling existing agencies and their advertisers within the book.
● Manage KPIs, ensure deliverables are exceeded and revenue is achieved.
● Identify barriers to improve productivity and success.
● Develop, coach and manage your Agency team to ensure operational excellence.
● Identification of top talent and hiring in the interview process to build out and maintain a high level of performing Agency Account Managers & Partner Managers.
● Motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
● Conducts weekly one to ones with team members to assess performance against objectives.
● Drive and focus on quality of salesmanship across the team to maintain constant rigour and push for revenue
● Provides leadership, support and development to members of the team and build on the strengths of the team members that drive optimum performance.
● Ensure that all client SLA targets are met, including aspects of: Meeting Client SLA’s, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.)

• Ideally, proven experience in team leadership role of a Sales team.
• Worked and understands the agency landscape within digital marketing.
• Proven experience as a Sales Manager/Team Lead or in similar role, with a successful track record of building and managing strong teams and large Agency/Advertisers.
• Excellent written and verbal communication skills.
• Experience recruiting and hiring candidates for a high-performance agency account management sales team.
• CRM experience or comparable Salesforce automation tool

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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