Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. As a member of our Infrastructure and Operations team, you will work with teams across our organisation who develop and operate infrastructure supporting our online payment product offerings.
Location: Dublin (Hybrid)
What you will be doing
You will conceptualise the future direction of the database environment across multiple platforms managed by European I&O, evaluating their current state, and working towards optimisation and efficiency. You will also lead complex and engaging database projects and implement clever solutions to core business needs.
What You’ll Do
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Act as the technical lead for the European I&O Database team; building out the technical roadmap for the database platforms.
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Design robust and scalable database solutions that align with the organizations data strategy, business goals and to solve operational issues
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Ensuring database platforms align with best practices in internal and external security and compliance
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Lead and collaborate with with cross functional teams (including developers, infrastructure and networks engineers) to ensure the successful implementation of database solutions
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Provide mentorship and guidance to more junior team members
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Acts as an escalation point for critical tickets and service-affecting issues confidently taking control of situations and leading to a successful resolution
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Troubleshoot complex database issues and provide timely resolutions, ensuring a great customer experience
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Serve as a critical resource on project work, contributing to the design and supervision of the implementation phase of project
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Seek out areas for improvement and use your initiative to design and implement creative and scalable solutions
Who You Are
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Strong knowledge of database management systems such as Microsoft SQL Server, PostgreSQL and MySQL
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A minimum of 7 years industry experience
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Familiarity with cloud-based databases such as Google Cloud SQL, Amazon RDS, Azure SQL would be beneficial
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Experience troubleshooting using Wait Statistics, PerfMon, Extended events and Query Store
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Ability to manage multiple projects, prioritize tasks, and communicate effectively with stakeholders
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Strong experience working within 24/7/365 business-critical systems
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Strong expertise in SQL Server (2016 - 2022) administration, performance tuning, troubleshooting and high-availability configurations
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Proficiency in T-SQL, stored procedures, indexing strategies, and query optimization
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Knowledge of PowerShell or Perl, automation, and scripting to streamline DBA tasks
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Security experience with prior exposure to working in a PCI Compliant environment
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Experience working with key operational processes such as Change Management, Lifecycle Management, Patch Management, etc
Who You Are
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Analytical and solution-oriented approach to diagnosing and resolving database challenges with a problem-solving mindset
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High standards for accuracy, security, and performance optimization
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A drive to proactively identify and implement improvements in database operations
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Ability to effectively convey technical concepts to non-technical stakeholders
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Works well across departments, aligning database strategies with business objectives
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Keeps up-to-date with emerging database technologies and best practices with a passion for technology
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Ability to think about the impact of actions on internal and external customers
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Computer Science or similar third-level qualification
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
