Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.
Job Description
As a Customer Support Specialist, you will be the first point of contact for our users, resolving inquiries via chat, email and phone. You will troubleshoot issues, document recurring problems, and escalate complex cases to relevant teams. We are looking for someone with excellent communication skills, patience, and a customer-first mindset. No prior experience required, training provided.
Job OverviewLocation: Remote
Seniority Level: Junior
Similar Jobs
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Sr UX Engineer will develop and maintain design systems for insurance software, focusing on user interface design, collaboration with UX teams, and creating scalable components.
Top Skills:
CSSFigmaHTMLJavaScriptReactVue
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead Oracle CPQ initiatives and complex projects to drive subscription-based transformations. Implement Oracle CPQ Cloud and Oracle Product Data Hub, design revenue strategies using Zuora Revenue, ensure governance and compliance, improve CX and ICM processes, coach teams, and manage cross-border stakeholder engagements to deliver operational excellence and innovation.
Top Skills:
Incentive Compensation Management (Icm)Oracle Cpq CloudOracle CxOracle Product Data Hub (Pdh)Zuora Revenue
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Support state and local tax compliance, research, planning, and budgeting for internal partnership tax. Prepare and file returns, analyze tax data, develop SALT planning strategies, draft supporting documents, manage stakeholders, mentor junior staff, and improve tax processes using technology and project management.
What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
