Want to join the dynamic and talented group of creatives responsible for one of Texas’ fastest growing brands? As a Copywriter at Favor, you’ll collaborate with various teams to create impactful content for multiple audiences and deliver a consistent and cohesive brand experience at every touchpoint. In addition to driving performance, your words should help foster community and brand loyalty among customers, Runners (delivery drivers), and merchant partners.
With a strong understanding of copy fundamentals and previous industry knowledge, the ideal candidate for this role will be able to quickly adopt and elevate Favor’s brand voice to support a high volume of copy needs across the company.
What You'll Do:
- Support a high volume of copy needs from multiple teams across the company.
- Write error-free copy that complies with brand and company guidelines while differentiating Favor in a competitive market.
- Work with the Brand and Media teams to develop and execute content strategy for paid and organic content.
- Work with the Product and Support teams to produce copy for customer and Runner websites, apps, and service platforms.
- Work with the CRM team to promote a variety of initiatives via email, in-app messages, and push notifications.
- Work with the Sales and Brand teams to produce copy for physical and digital marketing materials.
- Work with the People Ops team to support a variety of employer branding, DEI, and internal initiatives.
- Work with the Copy Team Lead to develop Favor’s brand voice and ensure consistent messaging across all platforms.
- Partner with members of the Brand and Creative teams to ideate, concept, and pitch new campaigns.
- Partner with cross-functional teams and complete additional duties as needed.
Skills You Have:
- Bachelor's degree (or relevant experience)
- A related degree or comparable formal training, certification, or work experience
- 2+ years of agency or in-house copywriting experience
- Experience writing copy for performance-based marketing campaigns
- Experience writing copy for Product and Support teams
- Experience in ideation and creation of cross-functional marketing campaigns
- A strong portfolio that shows relevant real-world experience
- Bilingual in Spanish and English with proficiency in reading and writing in Spanish is preferred
Who You Are:
- You have an understanding of digital content platforms including Wordpress, Facebook, Instagram, X (Twitter), Snapchat, TikTok, and Spotify
- You are able to write clear, concise, and compelling messages with a thorough understanding of grammar, SEO, and brand guidelines
- You can collaborate directly with designers and photographers to guide a range of creative projects from conception to completion
- You recognize and recall important details accurately and efficiently
- You are able to multitask and work constructively in a fast-paced environment
- You are flexible and willing to navigate between analytical and creative projects
- You are extremely comfortable receiving and giving creative feedback
- You are familiar with humor and pop culture and able to use those references appropriately
Life at Favor
Where you'll work: This role can be hybrid or remote, depending on the team member’s location in Texas. If you live in Austin, Texas, we ask that you work from home roughly three days per week and work at our HQ for the remaining work days. If you live in a different city in Texas, you will primarily work from home, with the opportunity to travel to Austin for company-wide events. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!
Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.
Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!
In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.
