SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
CONSUMER SALES MANAGER, AFRICA SALES (STARLINK)
Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager to help drive our retail strategy and execute in the Middle East and Africa. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target countries.
The ideal candidate will have a strong background in Retail sales within the Consumer Electronics, Telecommunications, or Technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of African retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.
Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!
RESPONSIBILITIES:
- Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go-to-market approaches
- Identify, establish, and grow strategic relationships with key retail partners (e.g., electronics retailers, distributors, etc.) that enable an online and offline strategy
- Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities, and areas for improvement
- Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
- Successfully negotiate and close partnership deals between SpaceX and Omnichannel (e.g., Retail, niche resellers, B2B partners, etc.) customers
- Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within the Middle East and Africa's broadband and Retail sectors
- Work closely with marketing, product management, engineering, finance, compliance, and legal teams to ensure a cohesive and integrated go-to-market plan that buttresses the Middle East and Africa business
- Serve as the primary point of contact for assigned retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue – especially focusing on:
- Acting as an extreme owner of the assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules, and risks
- Collaborate with cross-functional team (engineering, regulatory, business, planning, etc.)
- Synthesize complex information and make actionable recommendations to Leadership
- Collecting, communicating, and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals
BASIC QUALIFICATIONS:
- Bachelor's degree in an engineering or business discipline
- 3+ years of experience working with customers to support a technical product or service
- Fluent in English and French
PREFERRED SKILLS AND EXPERIENCE:
- Proven retail industry experience (consumer electronics, CPG, or FMCG preferred)
- Strong communication and negotiation skills
- Strong written and verbal communication skills in English and French
- Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across Africa
- Independently motivated, with a demonstrated track record of project ownership
- Strong interpersonal, presentation, communication and negotiation skills
- Demonstrated technical aptitude in a professional setting
- Familiarity with satellite communications and/or the retail landscape in Middle East and Africa, its key partners, sales cycles, and consumer purchasing behaviors
- MBA or master's degree with a business or engineering focused curriculum
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
- Must be willing to travel to other SpaceX offices and customer locations as needed up to 50%
- This is NOT a remote position and would require relocation if not local to the Dublin, Ireland area
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
