Communications Manager II

Job Description:

The Communications Manager at Intermountain Health collaborates with MarCom professionals and internal and external audiences to manage approved communications projects and functions. This role involves creating and implementing communication plans, managing the organization's response to emerging issues, and overseeing assigned communication channels, portfolios, or functions. The Communications Manager builds positive relationships with stakeholders and the community, works with traditional and social media to place stories and respond to inquiries, and supports high-priority strategies. This position manages work with a broad scope across departments and functions, covering a broad geographical area, and collaborates with stakeholders at multiple levels. Additionally, the Communications Manager supports cross-functional teams, manages high-visibility, high-profile work often in support of senior leaders, and provides leadership, oversight, development, and direction to MarCom staff according to Intermountain Values.

This position is located on site at Primary Children's Hospital at the Salt Lake Campus.

This position will support the Leadership Team so we are seeking a skilled professional candidate with a background in crisis management, strategic communications, and professional writing.

The ideal candidate also has a background work experience with connecting caregivers and their community.

Essential Functions

• Manages team(s) or key sub-function(s) within the MarCom team, utilizing leadership competencies including building a successful team, strategic work relationships, coaching, customer focus, facilitating change, financial acumen, leading through vision and values, planning and organizing, and selecting talent.
• Develops communications strategies based on target audiences, market research, and business plans, continually assessing consumer and business needs to ensure alignment. Supports work that has a broad scope across departments and functions in support of organizational strategies and priorities.
• Manages complex and matrixed communications projects throughout the project life cycle, from concept through launch, including measuring and reporting outcomes within budget. Supports work that covers a broad geographical area (e.g., region and/or broad market with multiple facilities).
• Assists with monitoring and analyzing communication metrics to optimize strategies and report on effectiveness. Supports work in collaboration with a broad range of stakeholders at multiple levels within the organization.
• Inspires trust and confidence, maintaining a high degree of professionalism and confidentiality. Supports work that is highly visible both internally and/or externally, and work products are high-profile and often in support of senior leaders.
• Works well independently and collaboratively to prioritize and drive forward multiple projects. Supports work that has cross-functional influence, impacting multiple functions and teams within those functions at the enterprise level.
• Where assigned, manages MarCom staff, providing leadership, oversight, development, and direction according to Intermountain Values.

Skills

• Communication
• Budgeting
• Project Management
• Social Media
• Writing
• Leadership
• Strategic Communication
• Communication Analytics
• Communication Metrics
• Content Creation

Physical Requirements:

• Required Qualifications

• Extensive leadership experience in communications, media relations, journalism, public relations, or a related field, with a proven track record of managing large teams and complex projects.
• Exceptional written and verbal communication skills, with the ability to craft and deliver strategic messages to diverse audiences, including senior executives and external stakeholders.
• Proven expertise in writing, editing, and creating impactful marketing and/or communication plans that drive organizational goals and deliver measurable results.
• High level organizational and project leadership skills, with the ability to oversee multiple high-stakes projects simultaneously and ensure alignment with strategic objectives.
• Demonstrated ability to work effectively under pressure, manage crisis communications, and meet tight deadlines while maintaining a high level of professionalism.
• Advanced proficiency with communication metrics and analytics tools, with the ability to interpret data, generate insights, and optimize communication strategies for maximum impact.

• Preferred Qualifications

• Bachelor's degree in marketing, communications, public relations, English, business or a related college major involving communications skills and critical thinking. Degree must be obtained through an accredited institution. Education is verified.
• Experience in communications, media relations, journalism, public relations or related field.
• Experience in Healthcare communications

• Physical Requirements

• Ongoing need for the employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require the employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Intermountain Health Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$50.97 - $78.69

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.