Job Title
CMMS AdminJob Description Summary
Job Description SummaryThe FAMIS 360 CMMS System Administrator plays a critical role in ensuring the successful implementation, configuration, and ongoing management of the FAMIS 360 system within the CW Account. This position involves collaborating with the account team, participating in training sessions, and overseeing system administration tasks. The administrator serves as the primary point of contact for FAMIS 360-related inquiries and support issues.
Job Description
Responsibilities:
Participate in transition meetings related to FAMIS 360 and integrated systems (e.g., Yardi, JDE, MEM, Serraview, CoStar).
Attend FAMIS 360 training sessions, including guest and full user trainings.
Participate in 360 Systems Administrator training sessions.
Collaborate with the C&W TDS Delivery Manager and account team during configuration and setup.
Configure property settings (accounting codes, language designation, business hours, contacts).
Manage user security profiles.
Assist with data loading and configuration adjustments.
Own the FAMIS 360 system and ensure its proper use and configuration.
Serve as the primary point of contact for account team members regarding FAMIS 360-related questions and support.
Monitor and address system-generated support requests.
Support account team users with password resets, security changes, and general inquiries.
Coordinate with C&W IT for system issues, maintenance, and enhancements.
Inactivate properties no longer managed by C&W (update quarterly billing).
Manage user additions and removals based on SOP and SOC compliance.
Oversee pick list values and configuration options.
Maintain Vendor, Asset, Schedule, Inventory, and other deployed modules.
Provide training or coordinate with C&W IT for ongoing training activities.
Qualifications:
Strong understanding of FAMIS 360 and related integrated systems.
Self-driven, organized and ability to work in a fast-paced environment.
Excellent communication skills and ability to work collaboratively with cross-functional teams.
Proficiency in system administration tasks, including user management and configuration.
Detail-oriented and proactive in addressing system-related issues.
Familiarity with property management and compliance requirements.
Strong knowledge in Real Estate Facilities Management preferred.
INCO: “Cushman & Wakefield”
