Manages end-to-end investigator and clinical site payments, including payment processing, invoice review, reconciliations, accruals, forecasting, reporting, risk management, and issue resolution. The role reviews data from study budgets, EDC, and CTMS systems; improves payment processes and systems; evaluates AI opportunities; and collaborates with global internal and external stakeholders.
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Job Description Summary
The Clinical Site Payment Associate Manager will be part of the team responsible for managing and advancing Investigator Payments. The successful candidate will possess end-to-end knowledge of the clinical site payment process and consistently provide customer-oriented support.Job Description
Key Responsibilities
- Process investigator and site payments in compliance with applicable procedures, regulations, contracts, and country-specific requirements.
- Compile and review data from multiple sources, including but not limited to study budgets, EDC, and CTMS systems.
- Review site invoices, when required, and investigate, resolve, and respond to any issues or findings.
- Perform reconciliations and prepare accurate payment accruals and forecasts.
- Develop and maintain standard reports
- Drive process, system, and reporting improvements, including evaluating opportunities for the adoption of Artificial Intelligence within Clinical Payments.
- Identify, assess, and manage operational and financial risks related to site payments.
- Collaborate effectively with internal and external stakeholders.
- Create, maintain, and/or collect process, project, and financial documentation as required.
Education and Experience
- Bachelor's degree or higher in Business, Finance, Accounting, or a related field.
- Minimum of 5 years of experience in clinical payments.
Knowledge, Skills, and Abilities
- Proficiency in English, both written and verbal.
- Strong financial, analytical, critical-thinking, problem-solving, and multitasking skills.
- Strong attention to detail.
- Ability to analyse data efficiently and present practical solutions and recommendations.
- Ability to work effectively in a global environment.
- Ability to quickly learn and adapt to new systems and processes.
- Strong customer-oriented mindset and service approach.
- Ability to collaborate effectively with cross-functional internal and external teams.
- Good knowledge of and experience with MS Office, financial systems, EDC, and CTMS platforms.
Languages
Education
Contract Type
RegularSalary Range
The final offer will be determined within the applicable location-specific range and will depend on the candidate’s confirmed work location, relevant experience, skills, qualifications, internal equity, and role scope.
45-65k Euro (Italy, Spain) Germany : 60-85K Euro gross annuallySimilar Jobs
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