CIB Operations - Fund Accounting Associate - Dublin

Job Description
J.P. Morgan Fund Services provides services including fund accounting, fund administration, Investment Operations, and Transfer Agency to mutual and pension funds. Dublin Operations is a department within the EMEA Fund Services Operations .
Role Description
This is an Associate position based in Dublin. The Operations team provides services across Fund Accounting and Investment Accounting Funds on a daily, weekly and monthly basis. Fund types range from, but not limited to UCITS, ICAVS, Money Market Funds
Job Responsibilities

• Be a point of contact for operational activity across all Fund Ranges administered in Dublin, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication
• Proactive management of key queries relating to event capturing, processing and reconciliation.
• Manage relationship and open communication between JPM Utility Hubs and external counterparties, within prescribed timeframes.
• Manage group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels.
• Take responsibility for adherence to all departmental procedures, policies, checkpoints and controls
• Provide support, guidance and training to other team members when required.
• Identify process inefficiencies and contribute to operational process improvements
• Provide effective team communication, in partnership with Team Managers, through Fast Meetings, regular 1:1's and team meetings.

Key Responsibilities of Dublin Operations Team

• Ensure timely, detailed and accurate processing across fund ranges.
• Ensure full execution of morning and afternoon, intra and end of day controls and checks.
• Build effective relationships with internal Utility Hubs to ensure client SLA's are met
• Proactively partner with Utility Hubs to share ideas, tools and techniques to improve service levels and processes.
• Use creative thinking strategies, techniques and tools to develop new ideas
• Ensure we remain adaptable and responsive to the changing regulatory landscape
• Investigate opportunities for self-development and improving knowledge of the business in order to improve skills and deliver maximum service levels

Skills/Attributes & Required Experience

• Strong sense of ownership and responsibility
• Multi-tasker who can manage multiple streams of work concurrently
• Able to work effectively across cultures and take advantage of time zones to deliver more effectively to the client
• Solid experience in Fund Accounting Operations or Client Service Management
• Evidence of organizational and time management skills
• Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast paced environment.
• Strong written and verbal communication skills
• Microsoft Office skills: Excel, Word and PowerPoint

Preferred qualifications, capabilities, and skills

• Good understanding of the control infrastructure within Fund Accounting
• Ability to manage change with conflicting priorities
• Comfortable with change, ambiguity, debate, conflict and informed risk taking
• Able to work effectively across cultures and take advantage of time zones to deliver more effectively to the client

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.