Cash Allocation Administrator

The Cash Allocation Administrator will be responsible for ensuring that all incoming payments are accurately and promptly allocated within the company’s finance systems. This role has a particular focus on online activities, including e-commerce platforms, marketplaces, and digital payment providers, ensuring seamless reconciliation between sales, bank receipts, and customer accounts. The successful candidate will play a key role in maintaining accurate ledgers, supporting cash flow visibility, and strengthening relationships with both internal stakeholders and external customers.

Key Responsibilities:

• Accurately allocate incoming payments (bank transfers, credit cards, PayPal, marketplace disbursements, etc.) against customer accounts and invoices in the accounting system.
• Monitor and reconcile transactions from distributors with specific focus on online marketplaces (e.g., Amazon, etc.) and ensure correct posting of sales receipts and fees.
• Investigate and resolve unidentified, missing, or misallocated payments promptly.
• Perform daily and monthly bank reconciliations, ensuring completeness and accuracy of financial records.
• Work closely with the Credit Control, Sales, and E-commerce teams to resolve discrepancies between marketplace reports and company ledgers.
• Liaise with marketplaces and payment providers to address allocation or transaction issues.
• Prepare regular reporting on cash allocation status, unallocated cash, and reconciliation variances.
• Support process improvements and automation initiatives to increase efficiency in handling online transactions.
• Assist with audit requirements and ensure compliance with financial policies and controls.

Skills & Experience Required:

• Previous experience in cash allocation, accounts receivable, or a similar finance role.
• Strong knowledge of reconciliations and double-entry accounting principles.
• Familiarity with online marketplaces and payment platforms (Amazon, PayPal, Stripe, etc.) is highly desirable.
• Good Excel skills and experience with ERP/accounting software (SAP, Oracle, NetSuite, or similar).
• High level of accuracy and attention to detail.
• Strong problem-solving skills and ability to investigate discrepancies.
• Excellent communication skills, with the ability to collaborate across teams and external partners.
• Ability to prioritise tasks and meet deadlines in a fast-paced environment.

Personal Attributes:

• Proactive and self-motivated, with a continuous improvement mindset.
• Team-oriented but able to work independently.
• Commercially aware, with an understanding of the importance of accurate cash flow management.
• Comfortable working in a business that operates heavily online and embraces digital solutions.