Case Management Assistant III

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation ALD

Position Overview:

The Assistant Care Manager 3 works in collaboration with the Physician, licensed Psychotherapist, consulting Psychiatrist, and other care team members to assure the appropriate level of care and coordination for outpatient services.
The Assistant Care Manager reports to the Healthy Young Minds Clinical Manager. The Assistant Care Manager has frequent contact with patients, families, physicians, the interdisciplinary team, schools, ancillary services, and community resources.
In addition to meeting with patients and families, this position is responsible for gathering and reporting patient functioning data and clinical measurements, utilizing the patient care registry, communicating between collaborative care team members, direct patient contact to assigned patients and family members, and direct intervention with patients and families, to include crisis intervention and de-escalation where required.

Job Description:

EDUCATION:

• Bachelor's: BA or BS in psychology, social work, or a related field

TYPICAL EXPERIENCE:

• 2 years' recent relevant experience

SKILLS AND KNOWLEDGE:

• Oral and written communication skills
• Interpersonal and time management skills
• Ability to work effectively and prioritize tasks in a fast-paced environment with rapidly shifting priorities and competing demands
• Ability to work independently with a minimum of direction
• Intermediate PC skills and word processing skills required

This position will be on-site in Palo Alto 4-5 days per week. This position also supports the therapist in San Carlos-Los Altos clinics.

There is a possibility of a remote workday depending on space limitations, TBD.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.35 to $45.95 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.