Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Job SummaryThe Business Manager is responsible for driving business performance through strategic planning, & operational oversight. This role plays a key part in shaping business strategy, monitoring performance, and providing insights through the preparation of monthly and quarterly business reviews. The Business Manager will work closely with senior leadership and cross-functional teams to support growth, efficiency, and continuous improvement.
Key ResponsibilitiesStrategy Development & Business Planning
Contribute to the development and execution of business strategy aligned with organizational goals.
Analyze market trends, business performance, and competitive landscape to inform strategic direction.
Identify opportunities for growth, cost optimization, and operational improvement.
Support leadership in setting short- and long-term business objectives.
Business Performance & Reporting
Prepare and present comprehensive monthly and quarterly business reviews (MBRs/QBRs) for senior leadership.
Develop and maintain key performance indicators (KPIs), dashboards, and performance metrics.
Analyze financial and operational data to identify trends, risks, and opportunities.
Provide actionable insights and recommendations based on performance analysis.
Stakeholder Collaboration
Partner with finance, operations, sales, and other departments to gather relevant data and insights.
Support cross-functional initiatives and strategic projects.
Act as a key point of contact for business performance-related inquiries.
Operational Support
Assist in budgeting, forecasting, and business planning processes.
Monitor progress against business plans and strategic objectives.
Support continuous improvement initiatives to enhance efficiency and effectiveness.
Communications
Develop and execute a comprehensive internal communications strategy aligned to company goals.
Craft clear, compelling messaging on strategy, performance, change initiatives and priorities.
Own key communication challenges (Town halls, MBR, QBR, monthly priorities email, executive updates etc.)
Bachelor’s degree in Business, Management, Finance, or related field (or equivalent experience).
MBA preferred
10 + years experience in business management, strategy, or a related analytical role.
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.
Ability to work collaboratively across teams and influence stakeholders.
Experience preparing business reviews for senior leadership.
Familiarity with budgeting, forecasting, and financial analysis.
Experience in payments industry preferred
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
