Your opportunity
Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Sales Development Representatives (SDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you.
New Relic is the leader in observability and application performance monitoring. Our SDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.
At New Relic, we believe in supporting our team with the resources, mentorship, and opportunities to build a lasting career in sales. You’ll be part of a culture where hard work is rewarded, teamwork drives success, and every win is celebrated.
Join us in building something great. Apply now!
What you'll do
- Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling.
- Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions.
- Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies.
- Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities.
- Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience.
This role requires
- Sales experience, preferably in a high-volume outbound prospecting role.
- Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment.
- A passion for sales, with aspirations to grow into a closing role.
- Strong communication skills (written and verbal) with the ability to engage prospects at all levels.
- Comfort with cold calling and a track record of exceeding targets.
- Critical thinking skills to analyze customer needs and tailor messaging effectively.
- Resilient attitude and determination to succeed.
- Demonstrated ability to handle objections and turn “no” into “let’s talk further.”
- A collaborative approach to working with AEs and other stakeholders.
- Cold calling experience: previous experience in a role that required outbound cold calling and willingness and comfort in making outbound calls daily as a primary function of the role.
- Native speaker of Italian and Spanish.
Bonus points if you have
- Experience in SaaS or technology sales.
- Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools.
- Proven success in creating and managing outbound prospecting campaigns.
- A customer-first mindset with enthusiasm for understanding technical solutions.
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
