At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About your skills
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Benefits administration: Proficient in maintaining efficient benefits administration workflows through systems, vendors and internal teams.
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Program Development & Vendor Management: Experienced in evaluating program effectiveness and recommending improvements through internal processes and benefits renewals.
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Benefits Consulting: Expert at providing comprehensive benefits guidance to employees at all levels, coordinating with leadership and vendors to resolve complex cases.
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Cross-functional Collaboration: Adept at building productive relationships with Payroll, Accounting, Legal and local HR teams.
About this role
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Champion and administer a comprehensive portfolio of employee benefits, including:
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Medical, dental, life, and disability plans
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Pension plan
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Leave of absence (Maternity, Paternity, Parental)
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What you’ll be doing
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Provide expert guidance and support to employees on all aspects of their benefits. This includes resolving complex inquiries, collaborating effectively with vendors and internal teams, and ensuring a seamless employee experience.
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Support the review and administration of Time Off & Leave Programs in EMEA/APAC and Latam & participate in global project with a view to improving the employee experience & administration of time off & leave programs across the regions.
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Support Benefits renewals, vendor changes across the regions
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Update & Improve employee-facing Benefits communications & online content.
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Create, maintain & update benefits operating procedures to ensure processes are adhered to consistently.
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Communicate benefits programs to employees using presentations, written materials, and emails. This includes new employee orientations.
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Develop and maintain good working relationships with global PPL Team & other internal stakeholders.
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Participation in benefits related projects or broader HR projects as a stakeholder.
What you’ll have
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3-5 years of progressive experience in full-cycle benefits administration, preferably in a similar role at a high tech, multinational company
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Proficient in Workday, Microsoft office suite and Google workplace
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Deep knowledge of the EMEA benefits landscape (APAC and Latam is a plus.)
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Ability to manage competing priorities and meet deadlines in a fast-paced and constantly changing environment
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Willingness to embrace change, self-motivated and proactive learner
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Excellent communication skills with the ability to clearly communicate complex information.
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Strong interpersonal skills with the ability to build rapport and trust with stakeholders at all levels.
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
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We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
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Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
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Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
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We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Top Skills
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