ATM Operations Coordinator - Financial Technology Solutions & Payments

Euronet seeks to employ a proactive ATM Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Egypt.

The successful candidate will join the Cairo team and be part of a Global Operations organization.

KEY RESPONSIBILITIES:

• Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Egypt.
• Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
• Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
• Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
• Conduct occasional site visits, train local staff, and provide remote support for incident resolution via phone or email.

GENERAL REQUIREMENTS:

• University degree in Engineering, Supply Chain Management or IT orientation.
• Minimum 2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail. 
• Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset. 
• Flexibility to travel across the country. 
• Good knowledge of Microsoft Office tools. 
• Fluency in English, both verbal and written. 
• Must have a legal right to work in Egypt without the need for visa sponsorship.

COMPETENCIES:

• Very good communication skills.
• Ability to take initiatives, work independently or within a team, learn fast. 
• Ability to work with tight deadlines, deliver on time, and ensure high quality. 
• Interpersonal, verbal, and writing skills to successfully interact with colleagues. 
• Conceptual and structured work style, problem-solving and analytical skills.

• Work in a dynamic, stable, international environment.
• Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.