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IQ-EQ

Associate Director - Client Accounting (12 - Month FTC)

Posted 2 Days Ago
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Douglas, Isle of Man
Senior level
Douglas, Isle of Man
Senior level
The Associate Director - Client Accounting will oversee all internal and external accounts, manage client relationships, ensure compliance with accounting regulations, and contribute to the growth of IQ-EQ. This role includes leading a team, improving operational processes, monitoring performance, and participating in business development.
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Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Are you an experienced accounting professional looking for an exciting leadership role? We have a fantastic opportunity for an Associate Director - Client Accounting to join our team on a 12 - month fixed-term contract (FTC) in the Isle of Man.

  • Responsible for the oversight of all internal/external accounts and tax returns within the business including:
  • Provide close team and client management support to ensure an excellent quality of service, consistency and support the Business' organic growth objectives
  • Actively participate, lead and manage all aspects and activities relating to the development of IQ-EQ
  • Meet or exceed key financial and non-financial targets, maximising revenues whilst retaining focus on cost efficiency
  • Pro-actively contribute to initiatives to improve processes to drive operational excellence
  • Implement a culture of shared knowledge and delegated responsibility within the team and take responsibility for all allocated client relationships
  • Act as the key point of client contact for allocated relationships, coordinating the team in respect of client deliverables, deadline management and the overall quality of all deliverables
  • Ensure that risk management processes are embedded in the culture, operations and systems used by all staff, driving and exemplifying adherence to agreed policies, procedures and applicable regulation
  • Act as a role model to implement a culture which supports the Group Values and ensure engagement of all team members to deliver excellent client service, operational effectiveness and efficiencies
  • Actively lead and perform in line with Local and Group initiatives
  • Ensure the corporate brand is always upheld and represent the Company professionally at client meetings and events and enact the ethos of the Company
  • Work collaboratively with our GCD colleagues
  • Build and maintain effective relationships with stakeholders, clients and other professional intermediaries and contacts to ensure that staff understand and can respond appropriately to developments as they arise
  • Develop the capability and performance of staff in the client accounts team on an on-going basis to meet the needs of the business line now and in the future, ensuring an environment of shared knowledge and learning exists to deliver superior client service
  • Act as a role model through effective positive leadership behaviours to engender an environment of teamwork and collaboration, across own function and across all jurisdictions, demonstrating drive, passion, positivity towards change, teamwork, and a clear focus and commitment in driving and achieving the Group’s vision and strategic goals
  • Manage on a day-to-day basis all staff to ensure achievement of business goals
  • Responsible for ensuring the career aspirations and development needs of any direct reports is managed by holding effective “Everyday Conversations”
  • Pro-actively manage own development, encompassing both technical and leadership requirements to a level appropriate to role that supports the Group Values
  • Identify and implement improvements to client service delivery where agreed
  • Motivate all staff and ensure they are fully aware of the clients’ strategic objectives and have in place their own personal objectives which are aligned to ensure successful achievement and delivery of goals
  • Deliver agreed standards for client service and monitor performance on a regular basis
  • Prepare, present and evaluate any resulting new business proposals
  • Deliver the targets within own functional area for revenue, utilisation and recoverability. Implement operational efficiencies and agree remedial or improvement actions with accountable First Names
  • Actively participate in Business Development processes and initiatives, as appropriate
  • Maintain a high level of competitor and industry awareness
  • Maintain existing and new client relationships and actively seek opportunities for growth
  • Ensure compliance with applicable accounting regulations, service standards, company policies and procedures and agreed operational and control processes
  • Use your own judgement to bring to the attention of (senior) management any issues which you feel appropriate, ensuring that concerns and identified risks are reported in a timely and effective manner
  • Working closely with the Tax Manager to ensure tax submissions to the relevant tax authorities are accurate, complete and filed within the specified deadlines.
  • Review of accounting systems and develop other capabilities within the system such as improving automation
  • Act as deputy to the Client Accounting Director at all board meetings for IQ EQ Accounting (Isle of Man) Limited with the potential to be added as an Alternate Director at some point
  • Provide accounting support to the Client Administration teams and arranging training sessions on relevant topics

Qualifications

  • Completed relevant professional qualification e.g. ACA, ACCA
  • Evidence of Continued Professional Development
  • Minimum of 5 years’ experience within the fiduciary services industry
  • Ability to prioritise and multi-task
  • Able to work under pressure and within tight deadlines
  • Good analytical and numerical skills
  • Excellent administration skills
  • Good written and oral communication skills
  • Good organisational skills
  • Holder of a practicing certificate

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

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