Application Deployment Release Engineer

Application Deployment Release Engineer

Who we are:

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business:

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

About the role

What you need to know:

Within the Standard Commercial Underwriting Platform (SCUP) program, the Application Deployment Release Engineer role will be working with Business and Technical Analysts, Solution Architects, Platform engineers and environment managers to coordinate delivery of new business capabilities from testing phases to production release.

Familiarity with Scaled Agile continuous delivery pipeline and DevOps processes is required. The ability to work with technical and business partners to satisfy the needs of enterprise development controls, cross platform architectures and business regulatory needs are considerations for this position.

SCUP projects include a combination of new and enhanced capabilities on the Digital Workflow and Policy Administration System for Commercial Insurance as well as iterative releases to satisfy regulatory considerations.
 

Key Responsibilities:

• Assist with release management for a complex insurance transformation program;
• Sustain release governance processes;
• Work with release manager to complete release management processes and activities;
• Support and monitor assigned release management activities;
• Coordinate build and test environment readiness;
• Lead release activities with technical and functional participants during deployment;
• Communicate to executive stakeholders, team leads and individual contributors;
• Identify, track & resolve release issues in preparation for and during a release;
• Escalate when necessary and recommend areas or actions for improvement.

What we’re looking for:

• Bachelor’s degree in computer science, information technology or similar

• 6+ years’ experience delivering complex system integration projects;
• Strong familiarity with IT project management methodologies and associated working practices with an ability to adjust as needed;
• Experience working in a complex release management environment;
• Ability to execute release management activities including release planning, phase and scope governance, risk management and environment coordination;
• Comfort with test management, DevOps and SCRUM tools and processes such as GitHub and Digital.ai
• Familiarity with application setup and deployment activities;
• Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders;
• Self-starter who is a proactive, motivated, and resourceful individual who takes ownership of their work, embraces challenges, and consistently strives for excellence;
• Proven record of engaging with executive stakeholders;
• Ability to elicit cooperation from a wide variety of sources, including upper management, and standalone SCRUM teams;
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines;
• Can adapt to shifting priorities, demands and timelines.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a competitive salary along with annual performance related bonus and a range of employee benefits and resources that help you protect what matters most; a company funded health care scheme, a competitive holiday allowance with an additional two company days per year, automatic enrolment into a generous defined contribution pension scheme, smarter travel options such as bike to work and tax saver travel scheme, staff discounts and wellbeing initiatives. We provide a variety of leaves for personal, health, and family needs. We also offer volunteer days, for example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community. We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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