Please note that this role can be operated from our Kilkenny office but there is a requirement to attend the Dublin Office once a week
The Alternatives Product organization seeks a qualified leader with strong experience and interest in Alternatives product development, including proprietary & vendor tools. This role is responsible for contributing to the platform choices of our Alternatives offering (capabilities, services and platform). The product offer includes middle and back-office asset fund administration, and transfer agency. The individual plays a key role in building and growing the product offering, and in partnership, with the client facing, product, global delivery (operations), technology and Alpha teams. The role will have a voice in our overall Alternatives product design and capabilities, and in helping to strengthen State Street’s position in the industry.
The product and capabilities development work are critical to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience.
The successful candidate must be highly organized, focused on challenging existing processes and be able to navigate seamlessly between competing client priorities & complex requirements. This role includes assessing and implementing solutions as part of the overall Alternatives strategy that will be leveraged across Alternative clients.
Responsibilities
- Product Development:
- Capable of reimagining solutions strategically such that they are transformational and not just bringing tech into old, unchallenged, processes
- Execute the specified Global alternative development project, including partnering with other members of the client facing, product, global delivery (operations) and technology teams.
- Create & take ownership of assigned development initiatives, manage development execution, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities
- Carry out a product owner role for agile development project including establishing business outcomes, epic & story creation, status tracking, execution status meetings, issue escalation/resolution, and communicating status to internal and external stakeholders.
- Adhere to program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting.
- Participate in development of transition plan to migrate new capabilities into our operating model; and addressing the administrative aspects of establishing the product or service offering
- Collaborate with interdependent product wide project teams ensuring alignment.
- Conduct market research to identify trends and opportunities for new products.
- Collaborate with across the Alts Product organization to share approaches, develop best practices and improve the teams capabilities to successfully execute and deliver new capabilities or better serve clients.
- Client Interaction:
- Engage with clients to understand their investment needs and preferences.
- Provide expert advice and solutions to clients regarding alternative investments.
- Build and maintain strong client relationships to drive product adoption.
- Program Governance:
- Results Oriented approach to ownership
- Own the entire product development lifecycle from concept to launch.
- Ensure projects are completed on time, within scope and budget.
- Coordinate with internal and external stakeholders to ensure successful product delivery
- Manage key stakeholders and maintain complete and accurate reporting.
- Facilitate program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting and product roadmap.
Skills
- Demonstrate strong understanding of product development process, agile development and experience with asset servicing for Alternatives
- Professional integrity to “drive” & “challenge” such that optimal outcomes are returned
- Demonstrate ability to lead development life cycle, complex projects or client engagements and translating needs to requirements to drive outcomes
- Demonstrate ability to “go deep” in operational nuances of Alternatives processing; understand and convey complex concepts in a direct and easy to digest manner,
- Excellent project management, analytical and process transformation skills. Possess the ability to lead as well as execute as needed
- Strong organization, communication and interpersonal skills, written and oral, including interaction with senior stakeholders.
- Ability to organize, prioritize, balance key tasks and manage time effectively.
- Comfortable with facilitating project working groups including internal and external stakeholders.
Experience
- Minimum of 7 years of experience in Alternative investor services operations, client implementation and/or business analysis.
- Understanding & experience of the Alternative Investor Relations operating model process required
- Experience of IS & wealth management systems beneficial including Investran, InvestTA, iFAST, ISS, AWD or iCapital
- Experience working with PM semi liquid fund in US or Europe, in addition to traditional closed ended funds
- Experience of using AI tools is benefical
- Knowledge of or experience leading product development programs/processes related to the financial services industry is an advantage.
- Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing specifications would be preferred.
- Experience in JIRA, Confluence, Clarity or Squirrel is advantageous
#LI
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