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Accenture: is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
As a Customer Success workflow team member you will support our internal Sales teams on completing tasks that unblock our advertisers and grow our partnership with them, leading to their success on Snap’s advertising platform.
Profile requirements
- A passion for Social media and knowledge of Social media ad products
- Strong attention to detail
- Excellent verbal and written communication skills
- Digital advertising experience
- Strong Excel/Google Suite experience (exporting/formatting data, pivot tables, etc.)
- Proficiency in data analysis and ability to gather insights/recommendations from different sets of data
- Agility in quickly learning new tasks as they are introduced into the program
- Great communication & collaboration skills
- Time management skills: address and unblock client issues within a provided service level agreement (SLA) time window
- Ability to work in a fast paced environment and adaptable to changes
Qualifications
- 6 months' digital marketing experience
- Familiar with ad reporting (benchmarking, brand study set-up, ad hoc requests) and an aptitude for diving into performance data, identifying performance trends and providing upsell recommendations
- Familiar with upselling, such as the Request for Proposal (RFP) and the pitching process
- Knowledge and experience working across the advertising funnel- including with Brand, DR and App advertisers
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture Dublin, Dublin, IRL Office
Grand Canal Harbour, Dublin, Ireland
