Account Manager

Job Description:

We are a forward-thinking media agency specialising in digital performance marketing for e-commerce and B2B clients. Our work spans PPC, SEO, Social, Display, and other digital channels, driving measurable growth for our clients.

Role Overview:

As a Client Relationship Manager, you will play a key role in managing client relationships, driving revenue, and coordinating internal teams to deliver exceptional media strategies from planning to execution.

Key Responsibilities:

Client Planning:

· Translate client briefs into detailed internal briefs, ensuring clear direction for internal specialists (PPC, SEO, Display, Paid Social, etc.).

· Oversee the development of accurate and cohesive composite media plans, coordinating with specialist teams and ensuring alignment with client objectives.

· Manage changes to strategies and media plans, ensuring effective communication between clients and specialists.

Client Management:

· Act as the primary point of contact for select clients, addressing their needs, assessing scope, and determining effective solutions.

· Handle client queries across all media disciplines, involving specialists only when necessary.

· Deliver post-campaign analyses (PCAs), weekly performance reporting, and competitive reviews, translating results into actionable insights.

· Oversee campaign go-lives, including creative availability checks and communication with clients.

Team Leadership:

· Support and upskill Account Executives within your team, fostering their professional development.

Operational Finance:

· Ensure accurate and timely invoicing, reconciling media plans with MX codes and purchase orders (POs).

What We’re Looking For:

· Strong knowledge of digital marketing channels (PPC, SEO, Social, Display, etc.).

· Proven experience managing e-commerce clients and delivering results.

· Prior experience in a media or performance marketing agency.

· Exceptional client management and communication skills.

· Ability to interpret data and performance results into actionable recommendations.

What We Offer:

A collaborative and fast-paced work environment with opportunities for growth.

The opportunity to work with diverse clients across industries.

Competitive salary and benefits.

#LI-Hybrid

#LI-VW2

Location:

Dublin

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent