The Trust & Risk Agent assists users with escalated issues, investigates complex cases, and ensures marketplace safety through effective communication.

As a Trust & Risk Agent, you'll provide email support for users with trust and safety issues, investigating cases and ensuring customer satisfaction. You'll resolve escalations and collaborate with departments to maintain platform integrity.

The Staff Software Engineer will develop scalable payment infrastructure, lead technical roadmaps, mentor teammates, and improve payment systems for international commerce.

As a Software Engineer on the Payments team, you'll build scalable systems for processing transactions, managing payments, and enacting refunds, playing a major role in supporting Whatnot’s growth.

Drive customer experience through problem-solving, order management, and process improvement, ensuring timely resolution of customer issues and enhancing overall satisfaction.

Lead the Customer Experience team to enhance user satisfaction through process improvements, manage team performance, and provide critical insights to the business.

As a Customer Experience Agent at Whatnot, you'll enhance user interactions, resolve customer issues efficiently, and work collaboratively to improve overall experience.

As a Customer Experience Agent, you will ensure customer satisfaction by resolving issues, managing orders, and interacting with buyers and sellers promptly and effectively.