Offices at Udemy

The Customer Success Manager will manage relationships with up to 70 Commercial customers in the EMEA region, focusing on engagement, revenue retention, and growth. Responsibilities include developing individual success plans, leading customer meetings, and advocating for customer feedback within the company to enhance experiences.

The Senior Value Engineer at Udemy is responsible for demonstrating the value of learning solutions to executive stakeholders, building ROI models, and creating compelling business cases for enterprise accounts in sectors like Professional Services and Technology. This role involves partner collaboration with Sales and Customer Success teams to drive customer retention and win rates.

The Senior Sales & Solutions Engineer will be responsible for supporting enterprise customers by integrating Udemy’s services with SaaS applications, addressing customer needs, and enabling successful deployments. The role includes creating technical documentation, collaborating with various teams, and serving as a subject matter expert on integrations and security best practices, while also presenting to both technical and non-technical stakeholders.