Coursera + Udemy Offices

Identify, prospect, and close new enterprise business and expansion opportunities across the Benelux and Nordics. Build relationships with C-level decision-makers, develop territory sales plans, manage full-funnel opportunities, coordinate cross-functional teams, negotiate complex contracts, and exceed sales targets. The role also uses AI-powered sales tools, generative AI, conversational intelligence, prompt engineering, and data-driven insights to improve enterprise selling.

Supports Turkish-speaking EMEA customers through structured engagement sessions, proactive outreach, and value-driven conversations. Identifies risks and opportunities using customer insights, analytics, and usage patterns; partners with Sales, Renewals, Support, and Product teams; manages customer assignments and documentation; translates feedback into product insights; and helps improve scalable customer success processes. The role focuses on customer retention, adoption, expansion, and learning outcomes.

Manage enterprise Udemy Business customers across the DACH market, driving adoption, engagement, retention, renewals, and expansion. Act as a strategic advisor to stakeholders and executives, develop customer success plans, demonstrate measurable value, monitor account health and usage, lead business reviews, and identify growth opportunities. Collaborate with Sales, Marketing, Product, and cross-functional teams while communicating fluently in German and English.