The role involves serving as a technical advisor, facilitating customer integration discussions, and managing RFP processes while collaborating with multiple teams to ensure customer success.

Manage relationships with VIP instructors, enhancing engagement through various programs. Coordinate with internal teams to support instructors and improve loyalty strategies.

As a Senior Technical Support Analyst, you will resolve complex technical issues, manage escalated cases, and contribute to process improvements within the technical support team.

The Sales Development Representative will manage inbound inquiries, conduct discovery conversations, and schedule product demos to help businesses partner with Udemy.

As a Strategic Customer Success Manager, you will build relationships with strategic accounts, enhance customer experience, drive retention, and identify growth opportunities.

As a Senior Staff Site Reliability Engineer, you'll lead monitoring and observability strategies, optimize systems, enhance visibility, and improve incident management across engineering teams.

Lead and mentor a team of Sales and Solutions Engineers, oversee technical projects, align efforts with business objectives, and enhance customer experiences through SaaS integrations.

The Senior Network Systems Engineer will develop, administer, and maintain on-premise office networks and cloud systems, ensuring reliability, security, and performance. Responsibilities include managing network devices, supporting SaaS systems, and troubleshooting complex issues.

As a Sales & Solutions Engineer, you'll act as a technical advisor, collaborating with various teams, conducting demos, and managing customer engagements, while addressing integration challenges and ensuring client satisfaction.