The Customer Success Manager will manage relationships with up to 70 Commercial customers in the EMEA region, focusing on engagement, revenue retention, and growth. Responsibilities include developing individual success plans, leading customer meetings, and advocating for customer feedback within the company to enhance experiences.

The Senior Value Engineer at Udemy is responsible for demonstrating the value of learning solutions to executive stakeholders, building ROI models, and creating compelling business cases for enterprise accounts in sectors like Professional Services and Technology. This role involves partner collaboration with Sales and Customer Success teams to drive customer retention and win rates.

The Senior Sales & Solutions Engineer will be responsible for supporting enterprise customers by integrating Udemy’s services with SaaS applications, addressing customer needs, and enabling successful deployments. The role includes creating technical documentation, collaborating with various teams, and serving as a subject matter expert on integrations and security best practices, while also presenting to both technical and non-technical stakeholders.

The Account Development Representative at Udemy engages with inbound inquiries, conducts discovery conversations, and identifies solutions for potential clients to enhance their business skills through Udemy Business. Duties involve scheduling product demos and maintaining high activity levels across various communication channels.

The Senior Workplace Associate at Udemy will oversee daily office operations, guest services, vendor and budget management, and health & safety compliance. The role focuses on creating a positive employee experience while managing cross-functional partnerships and enhancing workplace processes within the Dublin office.

As a Software Engineer at Udemy, you'll work in a collaborative environment, developing and maintaining payment operations systems. Your role includes participating in the entire software development cycle, ensuring system robustness, and contributing to team culture focused on quality and innovation. You'll tackle challenges in scaling and enhancing payment methods globally.

As a Senior Product Designer at Udemy, you will lead the design of global learning solutions, collaborate with cross-functional teams, and focus on user-centered design. You will utilize data to enhance user experiences and manage design processes while validating solutions through research and feedback.

The Senior Atlassian Cloud Engineer will manage and maintain Udemy's Atlassian applications, including Jira and Confluence. Responsibilities include configuration, user support, performance optimization, and ensuring compliance with security policies. Collaboration with cross-functional teams is essential for customizing applications to meet business needs and driving productivity.

The Finance Manager will partner with Global Customer Success and EMEA Sales teams to provide financial planning, forecasting, and analysis, drive performance insights, and enhance business planning processes. Responsibilities include preparing financial reviews, managing metrics, and developing financial models.

As a Billing Analyst at Udemy, you will manage invoicing processes, resolve billing discrepancies, and ensure timely payments. You will work closely with accounts receivable to reconcile accounts and prepare financial reports, while also addressing customer inquiries and collaborating with other teams to enhance billing efficiency.