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As a Product Support Specialist, you'll assist customers in English and German via email, chat, or phone, troubleshoot issues, and collaborate with teammates to enhance customer experience, all while ensuring customer satisfaction.
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The Product Support Specialist role involves assisting customers via email, chat, or phone, troubleshooting issues, improving customer experiences, and delivering reliable service to engage and support global customers.
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Responsible for full-cycle B2B sales, strategic prospecting, consultative selling, deal management, and pipeline management within targeted market segments.
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The Senior Software Engineer II will build and optimize features, run A/B tests, and make technical trade-offs while collaborating with cross-functional teams.
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Lead global SEO efforts for SurveyMonkey, enhancing search strategy and performance through technical expertise, collaboration, and data analysis.
