Jobs at ServiceNow

Provides strategic employment law counsel across EMEA, advising on employee relations, restructurings, works councils, collective consultations, investigations, litigation, M&A, workforce transformation, AI in employment, and employment policies. Partners with senior leadership, People teams, Ethics & Compliance, and outside counsel; manages complex multi-country matters, delivers training, monitors legal developments, and helps develop legal workflow applications on the ServiceNow Platform.

Drive new business and expansion sales for ServiceNow’s commercial customer base. Prospect strategically, manage telephone-based sales opportunities, understand customer challenges, map solutions to business needs, progress complex sales cycles, and achieve revenue and pipeline targets. Collaborate with solution consultants, partners, renewals, and customer service teams. Maintain forecasts and account plans, support renewals, mentor colleagues, and occasionally travel for training or meetings.

Participate in a structured business development internship focused on prospecting, customer outreach, qualification, and early-stage pipeline generation. Engage prospects through phone, email, and social channels; identify buying group members, validate intent, schedule sales meetings, and collaborate with Sales, Marketing, Enablement, and Go-To-Market teams. Learn ServiceNow solutions, cloud and SaaS concepts, and AI-enabled outreach tools while completing a final project for leadership.

Build scalable AI-powered software solutions using ServiceNow AI capabilities, prompt engineering, and intelligent architectures. Translate business needs into user-friendly features across design, implementation, testing, and delivery. Develop JavaScript UI components, integrate automated testing into CI/CD, optimize performance, improve reliability and observability, and contribute to AI-enabled product enhancements. Collaborate across teams, participate in code reviews, and mentor colleagues on software craftsmanship and responsible AI integration.

Drive new business and account expansion for ServiceNow through telephone and video-based selling. Prospect strategically, generate pipeline, manage complex sales cycles, meet sales targets, coordinate internal specialists and partners, maintain forecasts and account plans, support renewals, and mentor team members. Fluency in French and Arabic is required, along with software sales experience and strong relationship-building skills.

Build and deploy production-grade, LLM-enabled applications for strategic enterprise customers. Own backend services, data orchestration, front-end integrations, APIs, vector databases, and AI pipelines while working onsite with customers. Develop reusable libraries, prompts, SDKs, scaffolds, and documentation; integrate legacy systems; improve platform tooling; and provide product feedback. Deliver secure, scalable solutions in agile sprints and influence AI platform strategy.

Designs and builds scalable ServiceNow CRM features for customer service workflows, including case management, work orders, integrations, and AI-enabled agent experiences. Owns software components from architecture through testing and deployment, leads technical initiatives, evaluates platform capabilities, optimizes performance, establishes engineering best practices, and mentors engineers. Requires extensive experience with Java, JavaScript or TypeScript, React, AI/LLM technologies, system design, automated testing, CI/CD, and customer-facing production systems.

Designs and builds scalable ServiceNow CRM features for customer service workflows, including case management, work orders, and guided agent experiences. Owns software components through design, development, testing, deployment, and optimization. Develops AI-powered workflows using LLM APIs, retrieval-grounded features, agent orchestration, and structured outputs. Partners with product and design teams, establishes engineering best practices, handles incidents, and mentors engineers.

Drive new business and account expansion for ServiceNow’s commercial customers across Nordic-speaking markets. Prospect into new accounts, generate pipeline, manage complex sales cycles, meet sales quotas, and expand existing customer relationships. Collaborate with solution consultants, partners, renewals, and customer service teams. Maintain forecasts and account plans, track sales KPIs, support renewals, mentor colleagues, and occasionally travel for training or meetings.

Drive new business and expansion sales across commercial accounts, prospect strategically, manage complex opportunities, map ServiceNow solutions to customer needs, meet quotas, forecast accurately, and collaborate with specialists, consultants, partners, and renewal teams. The role requires pipeline generation, value-based selling, account planning, relationship building, and occasional travel for training or meetings.

Lead cross-functional, customer-facing programs that deliver scalable AI solutions from conception through production. Partner with engineers, product teams, designers, and strategic customers to define milestones, manage risks and dependencies, remove delivery obstacles, oversee AI/ML deployment and releases, and establish repeatable processes. The role requires translating ambiguous business objectives into execution plans, maintaining stakeholder alignment, and driving measurable customer outcomes.

Leads strategic 360-degree deal execution across EMEA by coordinating sales, business units, finance, legal, sourcing, and revenue stakeholders. The role develops deal strategy, improves buying processes, identifies revenue opportunities, mitigates risk, supports complex transactions, and drives post-deal insights and continuous improvement. Success depends on accelerating deal velocity, improving execution consistency, scaling strategic processes, and balancing operational investment with revenue growth.

Leads sales growth across Ireland by building and coaching a Sales Executive team, developing go-to-market and territory strategies, managing quotas, forecasts, pipeline, and customer relationships. Partners with Sales Operations, Marketing, Professional Services, Solution Consulting, and external partners to close opportunities, retain customers, and achieve annual revenue targets. Requires extensive enterprise sales success, C-level engagement, strategic planning, financial acumen, CRM ownership, and strong team leadership.

Lead technical pre-sales for enterprise ServiceNow solutions across a portfolio in Ireland. Engage C-suite, run demos, design solutions, respond to RFPs, support POCs, and collaborate with sales and professional services to drive deals and transitions.