Procore Technologies
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As a Customer Support Representative at Procore, you will assist customers with troubleshooting and utilizing Procore’s software products. You will work in a fast-paced contact center environment, focusing on delivering excellent customer experiences while maintaining accurate documentation and collaborating with other departments to resolve issues.
As a Commercial Account Executive at Procore, you will develop strategic account plans, engage in prospect development, and work cross-functionally with teams to leverage Procore's project management solutions. Your responsibilities include nurturing leads, maintaining customer records in Salesforce, closing sales, and achieving revenue targets.
The Enterprise Inside Sales Representative will collaborate with Account Managers and Solution Specialists to manage the sales lifecycle for existing enterprise clients. Responsibilities include generating business, building relationships with C-Suite leaders, supporting post-sale revenues, and mastering Procore’s products. Frequent travel to client sites and events is required.
The Workplace Experience Generalist at Procore supports various administrative, operational, and employee engagement tasks, ensuring a positive work environment. Responsibilities include maintaining office supplies, performing basic building repairs, assisting with internal events, managing office ticketing systems, and communicating office announcements to employees.
The Enterprise Sales Development Representative will create new business opportunities, partner with account executives to meet sales quotas, engage with construction professionals to identify and solve challenges, and enhance team processes. Responsibilities include making calls, maintaining Salesforce records, and working with management to strategize sales efforts.
As a Bilingual Customer Support Representative at Procore, you'll assist customers in using Procore's platform by resolving inquiries through calls, chats, and emails. You will work in a fast-paced environment, collaborate with colleagues to solve issues, and ensure customers have a positive experience.
As Manager of SMB Sales, you will lead a team of Account Executives to acquire new business, develop KPIs, provide training, and foster a high-performance culture. Responsibilities include strategic planning, talent management, coaching, performance analysis, and implementing process improvements to drive revenue growth.
The Customer Success Engineer will enhance the experience of Procore's Commercial customers by ensuring successful adoption of the platform and providing data-driven recommendations. Key responsibilities include crafting value-based presentations, collaborating cross-functionally, and fostering a positive team culture while maintaining high customer service standards.
The Commercial Account Executive will focus on acquiring new strategic mid-sized customers for Procore's project management tool in emerging markets. Responsibilities include prospecting, qualifying leads, managing sales activities, collaborating with teams, and providing accurate sales forecasts.
As an SMB Solutions Engineer, you will support the acquisition sales cycle as a technical expert, assist Account Executives, provide technical demos, and help clients understand and adopt Procore's construction management solutions. You will collaborate with various teams and develop best practices while advocating for customer success.
As a Commercial Account Manager, you'll serve as the primary contact for commercial customers, enhance customer relationships, and drive sales growth through upselling and cross-selling initiatives. Collaborating with sales and customer success teams, you'll manage forecasts and account information using Salesforce.com while ensuring customer satisfaction and retention.
As a Solutions Engineer, you'll support Account Executives in designing value-driven solutions on the Procore platform, assist clients throughout the sales process, and ensure successful product evaluations and onboarding of new clients. You will also contribute to internal projects and help mentor colleagues.
As an SMB Account Manager, you'll be the main contact for small and medium business accounts, focusing on renewals and expansion while leveraging Procore’s products. Your role includes following up on opportunities, managing account information in Salesforce, developing prospecting plans, maintaining forecasts, and achieving sales targets.