Offices at Personio

As a Customer Support Specialist, you will assist customers via email, phone, and chat, providing solutions and contributing to customer satisfaction. You'll also collaborate with tech teams, manage knowledge bases, and enhance internal processes.

The Senior Business Manager is responsible for driving the strategy and operations of a CX business unit, managing performance, and partnering with leaders to evolve business strategy using data insights and project management.

The CX Enablement Lead will develop and implement an enablement strategy for CX teams, manage initiatives, and enhance knowledge management to improve customer experiences.