Search the 6 jobs at Microblink

Own the relationship for key customer accounts, drive adoption and business needs, serve as primary point of contact for customers, anticipate and address customer needs, ensure customer satisfaction and value realization, commit to achieving team KPIs.

Lead the design and delivery of intuitive and visually appealing UX solutions for identity products, collaborate with cross-functional teams, conduct user research, and maintain design systems at an AI company specializing in computer vision.

Microblink is welcoming open applications from individuals of all backgrounds and experiences to join their innovative team. They value diversity, creativity, and collaboration in bridging the gap between companies and customers.

Customer Support Specialist responsible for providing technical and non-technical customer support, coordinating inquiries, participating in customer calls, analyzing support processes, maintaining knowledge base, and tracking public channels. Requires 2+ years of experience, familiarity with mobile/web development, customer-centric mindset, analytical thinking, tech interest, teamwork skills, English proficiency, and flexibility for stand-by shifts. Bonus points for ICT industry experience, web development experience, Docker/Postman knowledge, Salesforce/Jira experience, and basic programming skills.

Lead and guide a team of engineers, provide mentorship and training, participate in hiring and roadmap definition, collaborate with other engineering leaders, develop processes and tools, stay updated on industry trends, manage high-performing teams, work in a product-centric scale-up environment, have global experience, possess strong communication skills, and be willing to work across different time zones.

Senior Product Marketing Manager responsible for shaping and launching identity solutions globally, crafting product narratives, driving growth through data-driven strategies, and collaborating with cross-functional teams to deliver impactful results. The role involves conducting market intelligence, analyzing customer feedback, defining customer success metrics, developing product positioning and messaging, and strategizing brand and geographic strategies.