Jobs at Klaviyo

Manage full sales cycle for MarTech SaaS across EMEA, build and manage a high-volume pipeline, close net-new revenue, outbound proactively, support peer success, mentor new AEs, and represent Klaviyo values while meeting quota.

Lead EMEA sales enablement strategy and roadmap, drive adoption of global programs, design rep development and onboarding, run needs analyses, deliver training and workshops, coach managers and AEs, partner with Product and Marketing for enablement content, measure enablement impact, and present results to sales leadership to drive growth.

Design, build, and own highly scalable, highly available messaging infrastructure that processes hundreds of millions to billions of messages daily. Collaborate across teams on architecture, performance, monitoring, and reliability; mentor engineers; improve development and experimentation processes; participate in hiring and technical design.

Design, build, and own features and services for Klaviyo's large-scale messaging platform. Drive performance, scalability, monitoring, and reliability for a pipeline that delivers hundreds of millions to billions of messages. Collaborate across teams, mentor engineers, and participate in hiring and technical process improvements.

Lead technical design and delivery of Klaviyo's messaging pipeline, building scalable backend services (Python/Go), driving architecture, mentoring engineers, collaborating across product, compliance, and platform, and ensuring high-throughput, reliable message delivery at scale.

Conduct outbound prospecting to identify high-potential companies, partner with Mid-Enterprise AEs to create prospecting strategies, develop and iterate multi-channel messaging, generate qualified opportunities, share learnings to improve outbound processes, and represent Klaviyo values in pursuit of sales goals.

Own the full sales cycle to build Klaviyo's EMEA client base: qualify, demo, and close net-new MarTech SaaS deals, manage a high-volume pipeline, outbound to prospects, support and mentor peers, and drive long-term territory growth.

The Senior Language Manager is responsible for managing the German localization strategy, ensuring high linguistic quality and cultural relevance across all customer touchpoints. The role involves working closely with various teams, maintaining language resources, and championing the German customer experience.

Lead and develop Sales Managers and Account Executives across Europe, drive regional go-to-market strategy, hire and coach talent, manage forecasting and performance, improve pipeline and sales processes, partner cross-functionally, and apply AI fluency to drive deal management and scale commercial operations.

The Renewal Specialist at Klaviyo manages customer renewals, supports retention efforts, collaborates across teams, and ensures a seamless customer experience while identifying upsell opportunities.

The Partner Sales Specialist will build and deepen partnerships with new marketing agencies and systems integrators in specified regions, driving growth by leveraging Klaviyo's tools and resources while ensuring partner success.

Provide high-quality product support to Klaviyo customers via email and live chat, diagnose and resolve software issues, document troubleshooting, support non-technical e-commerce/marketing questions, and help build AI-enabled support workflows. Maintain clear, empathetic communication and meet defined KPIs in a fast-paced environment.

Account Executives at Klaviyo manage the full sales cycle, focusing on building the client base, guiding peers, and driving success in sales for MarTech solutions.

Provide high-quality product support to Klaviyo customers, diagnose issues, and communicate effectively to enhance customer satisfaction.

Lead a team of outbound BDRs to exceed quotas, focusing on motivation, training, and performance improvement. Collaborate across departments for best practices.

Provide French and English product support for Klaviyo customers via email and live chat, diagnose and resolve software/SaaS issues, document troubleshooting, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a high-volume, hybrid Dublin environment.

Onboarding Specialists guide new customers through their first 30-90 days, helping with implementation, product adoption, and relationship building.

As a Software Engineer on the Infrastructure Security team, you will design, build, and maintain cloud-native security services, improve system efficiency, and collaborate with engineers to ship secure software.

The Senior Software Engineer in Infrastructure Security will design and build foundational security solutions, improve system scalability and performance, mentor team members, and participate in on-call duties to enhance Klaviyo's infrastructure security.

As a Site Reliability Engineer II at Klaviyo, you will ensure platform reliability and scalability, automate operational tasks, and improve systems through observability and collaboration with teams.