Jobs at Klaviyo

As a Senior Pre-Sales Solutions Engineer at Klaviyo, you'll lead technical sales initiatives, engage with customers to design solutions, deliver demos, and support Account Executives throughout the sales cycle. You'll act as a trusted advisor, using your knowledge of APIs and marketing technologies to foster customer relationships while contributing to internal processes and materials.

As an Engineering Manager for the Amplify team at Klaviyo, you will lead engineering teams to create AI-powered internal tools, improve efficiency, and foster collaboration across departments. You’ll manage complex projects, mentor engineers, and align technical solutions with business goals.

Responsible for identifying potential clients and collaborating with Account Executives on prospecting strategies, while contributing to the outbound process and maintaining Klaviyo's values of accountability and effort.

As an Outbound Business Development Representative at Klaviyo, you'll identify potential clients, collaborate with account executives on strategies, and improve messaging to contribute to sales success.

The Senior Language Manager is responsible for managing the German localization strategy, ensuring high linguistic quality and cultural relevance across all customer touchpoints. The role involves working closely with various teams, maintaining language resources, and championing the German customer experience.

The Senior Lead AI Software Engineer at Klaviyo will focus on developing AI technologies to enhance personalized experiences in ecommerce. This role includes collaboration with teams and may require travel for various corporate needs.

The Renewal Specialist at Klaviyo manages customer renewals, supports retention efforts, collaborates across teams, and ensures a seamless customer experience while identifying upsell opportunities.

The Partner Sales Specialist will build and deepen partnerships with new marketing agencies and systems integrators in specified regions, driving growth by leveraging Klaviyo's tools and resources while ensuring partner success.

Provide high-quality product support to Klaviyo customers via email and live chat, diagnose and resolve software issues, document troubleshooting, support non-technical e-commerce/marketing questions, and help build AI-enabled support workflows. Maintain clear, empathetic communication and meet defined KPIs in a fast-paced environment.

Provide French and English product support for Klaviyo customers via email and live chat, diagnose and resolve software/SaaS issues, document troubleshooting, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a high-volume, hybrid Dublin environment.

Provide high-quality product support to Klaviyo customers, diagnose issues, and communicate effectively to enhance customer satisfaction.

Provide high-quality Spanish and English support for Klaviyo customers via email and live chat. Diagnose and resolve product and integration issues, document troubleshooting steps, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a fast-paced, hybrid Dublin environment.

Onboarding Specialists guide new customers through their first 30-90 days, helping with implementation, product adoption, and relationship building.

Account Executives at Klaviyo manage the full sales cycle, focusing on building the client base, guiding peers, and driving success in sales for MarTech solutions.

Lead a team of outbound BDRs to exceed quotas, focusing on motivation, training, and performance improvement. Collaborate across departments for best practices.

As a Software Engineer on the Infrastructure Security team, you will design, build, and maintain cloud-native security services, improve system efficiency, and collaborate with engineers to ship secure software.

The Senior Software Engineer in Infrastructure Security will design and build foundational security solutions, improve system scalability and performance, mentor team members, and participate in on-call duties to enhance Klaviyo's infrastructure security.

As a Site Reliability Engineer II at Klaviyo, you will ensure platform reliability and scalability, automate operational tasks, and improve systems through observability and collaboration with teams.

The Software Engineer II will design, build, and maintain internal platforms and tools, automate workflows, and improve productivity using AI, ensuring high-quality, scalable solutions that address operational challenges and support internal teams.

Lead the Amplify Engineering team's development of internal tools and AI-powered systems. Ensure reliability, scalability, and security while mentoring engineers and collaborating with cross-functional teams.