The fellowship allows scholars to conduct AI research focused on Natural Language Processing and machine learning models for AI customer service.

The Associate Technical Support Specialist educates and supports customers, troubleshoots issues, and communicates effectively to enhance user experience with Intercom's products.

As a Machine Learning Researcher at Intercom, you will conduct research, develop AI models, collaborate with teams, and mentor researchers to enhance AI for customer service.

As a Senior People Data Analyst, you'll collect and analyze data, present insights, and collaborate on process improvements to enhance business performance.

As a Product Engineer, you will develop technical plans, write Ruby code, and collaborate with teams to enhance and scale the product for millions of users.

The Senior Manager, Product Marketing will lead the strategy and execution of product storytelling on the company’s website, focusing on web content optimization and team leadership.

The Financial Systems Engineer will customize and develop solutions in NetSuite, integrate with external systems, automate workflows, and improve reporting, collaborating with technical and business stakeholders.

The AI Platform Engineer at Intercom will develop AI-driven automation tools, enhance developer experiences, and promote AI adoption to optimize engineering productivity and reduce toil.

The Technical Recruiter will source candidates, manage hiring processes, work with hiring managers, and enhance recruiting strategies while ensuring a great candidate experience.

The Business Development Representative will drive revenue growth by generating new business pipelines through strategic prospecting and collaboration with Account Executives. The role emphasizes customer engagement and operational excellence.

The Commercial Account Executive will manage full sales cycles for SMB customers, focusing on product adoption, revenue forecasting, and team development, emphasizing a consultative approach in sales.

The Machine Learning Scientist will identify ML opportunities, work on product framing, conduct exploratory data analysis, and deploy ML models in production environments.

As a Systems Engineer, you'll enhance IT infrastructure focusing on automation, identity management, and cloud environments while collaborating on IT incidents and cross-organizational projects.

Lead the Machine Learning team, conducting exploratory analyses, researching algorithms, and developing ML products while mentoring engineers and collaborating with product teams.

As a Staff Engineer at Intercom, you'll build and scale core systems, improve infrastructure, mentor engineers, and enhance observability and performance across the platform.

The Technology Partner Manager will drive revenue through managing technology partnerships, executing GTM strategies, and enabling partner success through collaboration with various teams.

Join Intercom as a Technical Sourcer, driving sourcing strategies for technical roles across AI, engineering, and research. Engage passive candidates using innovative methods, partner with teams to understand hiring needs, and maintain high data integrity in ATS. Aim to build talent networks for future needs while enhancing diversity and employer branding initiatives.

The Senior Core Technologies Engineer will enhance Intercom's systems architecture by managing core technologies, supporting product teams, and driving operational excellence within a scalable infrastructure.

The Senior Machine Learning Scientist will define new ML features, research algorithms, develop prototypes, and collaborate with teams to enhance customer experiences through machine learning.

As an Account Manager, you will manage a book of business, driving growth through renewals and expansions while collaborating with sales engineers and customer success managers.