The Senior Product Manager will lead the delivery of high-quality web narratives for Intercom, collaborating across teams and ensuring projects meet high design and clarity standards.

The Senior Product Enablement Manager will create technical education strategies for customer-facing teams, ensuring understanding of AI products and driving customer adoption and retention.

The Staff Machine Learning Scientist will define ML features, mentor engineers, research algorithms, and develop prototypes, focusing on customer value.

Manage end-to-end procurement operations (requisition-to-PO, supplier onboarding, contract support) and lead strategic sourcing (RFPs, negotiation, market analysis). Drive automation and AI-enabled improvements, partner with Finance, Legal, IT and stakeholders to ensure compliant, cost-effective procurement and continuous process improvement.

Lead a team in managing and evolving the data infrastructure, driving analytics strategies and ensuring data quality while mentoring engineers.

The Account Executive will manage the full sales cycle for SMB customers, focusing on new business growth through prospecting and customer engagement, while building a pipeline of opportunities and maintaining accurate forecasting.

As a Senior Product Manager, you will lead major product areas, understand and frame customer problems, manage roadmaps, collaborate with teams, and leverage AI to enhance product development, ensuring high-quality releases.

Join Intercom's AI Group as a Staff Product Engineer to build AI-powered products, collaborating with ML Scientists and product teams, and driving software development from ideation to implementation.

As a Technical Support Specialist, own complex customer queries, provide exceptional support, enhance product usability, and collaborate with teams to drive improvements using AI tools.

The Sales Development Coordinator will follow up on inbound leads, conduct account research, and support sales teams by preparing call briefs and organization maps for prospect engagement.

The Senior Machine Learning Scientist will identify ML opportunities, develop algorithms, analyze data, and collaborate to enhance customer experiences with AI solutions.

Design and maintain scalable Salesforce DevOps pipelines, implement automated and end-to-end testing, improve CI/CD and release processes, create observability and deployment reporting, and ensure stability, performance, and security of Salesforce environments.

Responsible for end-to-end design of high-impact product areas, defining interaction patterns, sketching and prototyping, and collaborating with engineers and PMs to deliver quality solutions within a dynamic and creative environment.

The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.

The Account Executive will manage the sales cycle for Mid-Market clients, driving product adoption and contributing to team growth while maintaining strong client relationships.

The Business Development Representative will generate new business pipeline, engage customers, and maintain knowledge of products while collaborating with teams to drive growth.

As a Business Development Representative, you'll generate new business opportunities through expert prospecting, strategic targeting, and enhancing customer experiences while collaborating with multiple teams.

Design, evaluate, and ship LLM-powered internal GTM tools end-to-end: prototype, build production-ready Python backends and React frontends, instrument usage and impact, and enable Sales/Success adoption through playbooks and training.

The Technical Recruiter will source and engage top engineering talent, manage the candidate lifecycle, and collaborate with hiring managers on recruitment processes.

As a Product Engineer, you will solve customer problems by developing both back-end and front-end systems, collaborating with cross-disciplinary teams, and contributing to the technical architecture.