Senior Analytics Engineer responsible for curating data, optimizing dbt models, and collaborating with product teams to enhance data quality. Focus on innovative data solutions and stakeholder engagement.

As R&D Operations Specialist, you'll enhance operational effectiveness within R&D, collaborating with various stakeholders to streamline processes and improve efficiencies.

Lead and scale the technical recruiting team, driving operational excellence and talent strategy while partnering with senior technical stakeholders to optimize hiring processes.

The Marketing Programs Lead will drive strategic marketing initiatives, manage cross-functional programs, and ensure collaboration across teams to support business goals at Intercom.

As a Senior HCM Program Manager, you will drive operational excellence using Workday to streamline HR processes and enhance decision-making across teams.

The fellowship allows scholars to conduct AI research focused on Natural Language Processing and machine learning models for AI customer service.

As a Machine Learning Researcher at Intercom, you will conduct research, develop AI models, collaborate with teams, and mentor researchers to enhance AI for customer service.

The Financial Systems Engineer will customize and develop solutions in NetSuite, integrate with external systems, automate workflows, and improve reporting, collaborating with technical and business stakeholders.

The Senior Manager, Product Marketing will lead the strategy and execution of product storytelling on the company’s website, focusing on web content optimization and team leadership.

The Technical Recruiter will source candidates, manage hiring processes, work with hiring managers, and enhance recruiting strategies while ensuring a great candidate experience.

Lead the content marketing team at Intercom, developing a strategy that supports demand generation, strengthens brand authority, and drives sales enablement. Oversee multi-channel execution, collaborate on thought leadership, and measure content performance.

Lead the Machine Learning team, conducting exploratory analyses, researching algorithms, and developing ML products while mentoring engineers and collaborating with product teams.

As a Staff Engineer at Intercom, you'll build and scale core systems, improve infrastructure, mentor engineers, and enhance observability and performance across the platform.

The Machine Learning Scientist will identify ML opportunities, work on product framing, conduct exploratory data analysis, and deploy ML models in production environments.

The Commercial Account Executive will manage full sales cycles for SMB customers, focusing on product adoption, revenue forecasting, and team development, emphasizing a consultative approach in sales.

As a Systems Engineer, you'll enhance IT infrastructure focusing on automation, identity management, and cloud environments while collaborating on IT incidents and cross-organizational projects.

The Business Development Representative will drive revenue growth by generating new business pipelines through strategic prospecting and collaboration with Account Executives. The role emphasizes customer engagement and operational excellence.

The Senior Data Scientist will partner with product teams to analyze data, drive evidence-based decision-making, design data pipelines, and influence product strategy through actionable insights.

The Account Manager will manage a book of B2B clients, driving growth, ensuring renewals, and collaborating with CSMs and SEs for customer success.

As an Account Manager, you will manage a book of business, driving growth through renewals and expansions while collaborating with sales engineers and customer success managers.