As a Senior Product Manager, you will lead major product areas, understand and frame customer problems, manage roadmaps, collaborate with teams, and leverage AI to enhance product development, ensuring high-quality releases.

Join Intercom's AI Group as a Staff Product Engineer to build AI-powered products, collaborating with ML Scientists and product teams, and driving software development from ideation to implementation.

As a Technical Support Specialist, own complex customer queries, provide exceptional support, enhance product usability, and collaborate with teams to drive improvements using AI tools.

The Senior Machine Learning Scientist will identify ML opportunities, develop algorithms, analyze data, and collaborate to enhance customer experiences with AI solutions.

The Principal Engineer will architect and deliver a high-scale, AI-native GTM platform, replacing legacy solutions with bespoke tooling, collaborating across teams and contributing to all software development phases.

The Senior Employee Relations Business Partner will manage complex employee relations matters, provide guidance to HRBPs and leaders, develop self-service tools for managers, and ensure compliance with employment law while enhancing organizational capability.

As a Staff Engineer in Growth, you'll lead technical strategies, build customer experiences, mentor engineers, and enhance the self-serve revenue stream.

The Senior Engineer will enhance Intercom's infrastructure by automating processes, driving architectural changes, ensuring reliability, and providing support for product development teams, ultimately improving customer service experiences.

As a Business Development Representative, you will generate pipeline for the sales team, engage with prospects, and prioritize strategic accounts while developing sales skills and knowledge.

The Senior Analytics Engineer will design and manage scalable data pipelines, collaborate with cross-functional teams, lead data strategy initiatives and optimize data reporting processes.

Responsible for end-to-end design of high-impact product areas, defining interaction patterns, sketching and prototyping, and collaborating with engineers and PMs to deliver quality solutions within a dynamic and creative environment.

The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.

As an AI Platform Engineer, you will enhance AI tooling for developers, automate tasks, and promote AI adoption to improve productivity and reduce friction in software engineering at Intercom.

The Account Executive will manage the sales cycle for Mid-Market clients, driving product adoption and contributing to team growth while maintaining strong client relationships.

As a Growth Data Scientist, you will analyze customer feedback and competitive products to improve trial experiences and pricing, while developing metrics to measure impact.

As a Product Engineer, you will solve customer problems by developing both back-end and front-end systems, collaborating with cross-disciplinary teams, and contributing to the technical architecture.

As a Senior Product Engineer, you will design and maintain APIs, collaborate with teams, lead projects, and implement monitoring systems to ensure data integrity and performance.

Staff Product Engineers in the AI Group build AI-powered products, collaborate with ML scientists, and ensure robust, scalable systems for customer service applications.

As a Senior Finance Data Scientist, you will develop predictive financial models, analyze customer data, and communicate insights to leadership, driving strategic financial decisions.

Design and implement AI-powered internal tools for GTM use cases, managing full lifecycle from data modeling to production. Collaborate closely with GTM teams to translate data into actionable insights with a focus on measurable business impact.