Responsible for end-to-end design of high-impact product areas, defining interaction patterns, sketching and prototyping, and collaborating with engineers and PMs to deliver quality solutions within a dynamic and creative environment.

The Technical Support Engineer will provide hands-on technical support, integrate Intercom into customer products, diagnose issues, and work closely with product teams to enhance customer experience.

The Account Executive will manage the sales cycle for Mid-Market clients, driving product adoption and contributing to team growth while maintaining strong client relationships.

Design and maintain scalable Salesforce DevOps pipelines, implement automated and end-to-end testing, improve CI/CD and release processes, create observability and deployment reporting, and ensure stability, performance, and security of Salesforce environments.

As an AI Platform Engineer, you will enhance AI tooling for developers, automate tasks, and promote AI adoption to improve productivity and reduce friction in software engineering at Intercom.

As a Growth Data Scientist, you will analyze customer feedback and competitive products to improve trial experiences and pricing, while developing metrics to measure impact.

As a Product Engineer, you will solve customer problems by developing both back-end and front-end systems, collaborating with cross-disciplinary teams, and contributing to the technical architecture.

As a Senior Product Engineer, you will design and maintain APIs, collaborate with teams, lead projects, and implement monitoring systems to ensure data integrity and performance.

Staff Product Engineers in the AI Group build AI-powered products, collaborate with ML scientists, and ensure robust, scalable systems for customer service applications.

As a Product Engineer, you will design, develop, and maintain APIs and integrations while collaborating with cross-functional teams to enhance customer data management and user experience.

The Senior Data Scientist will partner with web teams to enhance visitor journeys and lead volumes using data insights and A/B testing.

Design and implement AI-powered internal tools for GTM use cases, managing full lifecycle from data modeling to production. Collaborate closely with GTM teams to translate data into actionable insights with a focus on measurable business impact.

As a Mid-Market Account Executive, you will manage the full sales cycle and evangelize Intercom's AI customer service product, driving its adoption across Mid-Market clients while mentoring team members and contributing to overall business growth.

The Senior Mid-Market Account Executive will lead sales growth by managing the full sales cycle, forecasting revenue, and engaging in team development while maintaining product knowledge and tailoring demonstrations to client needs.

The Staff AI Analyst will analyze AI features, conduct data analysis, support ML scientists, and visualize AI changes using various tools.

Develop and implement scalable customer support enablement programs that enhance performance and drive AI adoption among support staff.

As a Staff Product Engineer, you will contribute to technical architecture, lead development efforts, mentor engineers, and ensure product quality while collaborating with cross-functional teams.

Leading and mentoring within the R&D organization, driving strategic engineering projects, contributing to software development, and raising technical standards and performance.

As a Senior Data Infrastructure Engineer, you will design and build data infrastructure, develop automation, and support data pipelines while collaborating with various teams.

As a Senior Product Engineer in AI, you'll build systems for AI products, collaborate with teams, and enhance product experiences while mentoring others.