The Customer Service Associate is responsible for handling inbound customer inquiries, providing sales support, processing orders and invoices, and assisting the sales team with administrative tasks. This role requires fluency in both English and French and aims to enhance customer relationships.

The Customer Service Associate provides exceptional service to inbound customer inquiries, handles sales calls, processes invoices, and collaborates with the sales team. They must be fluent in English, Portuguese, and Spanish, using various systems to track customer data and enhance customer relationships.