Datadog
Offices at Datadog
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.
Typical time on-site:
3 days a week
Global Office Locations
Dublin, Dublin, IRL
4th Floor, 1 Dockland Central Guild Street, Dublin, Ireland, DO1 E4XO
Recently posted jobs
As a Technical Escalation Engineer at Datadog, you'll develop technical knowledge on Serverless technologies, handle customer escalations, lead technical calls, maintain documentation and support training for the Technical Support Engineering team.
As a Technical Escalation Engineer at Datadog, you will provide multi-channel technical support to clients, developing expertise in Synthetics and Serverless technologies. You will investigate customer escalations, lead training for the support team, and ensure technical proficiency across new products while maintaining documentation and knowledge resources.
As a Manager of Technical Support Engineering at Datadog, you'll oversee a team of Technical Support Engineers, ensuring effective problem resolution for clients and the development of team members. Your responsibilities include managing team performance, facilitating training for new hires, and collaborating on technical training initiatives.
