Datadog Offices

Manage customer incidents and escalations from response through resolution, coordinating technical stakeholders and communications during sensitive or large-scale events. Implement monitoring, troubleshoot recurring cloud infrastructure issues, improve operational processes, document lessons learned, deliver incident-management training, lead improvement projects, and mentor peers. The role requires incident-management experience, technical support or IT experience, cloud familiarity, scripting knowledge, and strong cross-functional problem-solving skills.

Drive net-new customer acquisition across small and midsize markets by prospecting, managing full sales cycles, conducting technical demonstrations, negotiating, and closing deals. Collaborate with Sales Development Representatives and internal stakeholders while engaging technical decision-makers. The role requires Italian fluency, quota-carrying experience, strong prospecting skills, technical learning ability, and a proven sales track record.

Recruiter responsible for full-lifecycle recruiting across GTM ecosystems, including sourcing, screening, candidate engagement, interview process improvement, compensation negotiation, and closing candidates. The role partners with leadership, trains interview teams, maintains accurate applicant tracking data in Greenhouse, and delivers a strong candidate experience. Requires 2–5 years of recruiting experience, strong sourcing and closing skills, autonomy, urgency, and adaptability.