Jobs at Constructor

Lead the technical aspects of sales engagements by conducting discovery, designing integration architectures, troubleshooting APIs and SDKs, developing lightweight proofs of concept, and presenting technical solutions. Partner with account executives, prospects, Product, and Engineering to address technical objections, support RFPs, influence product strategy, and accelerate sales cycles. The role focuses on consultative architecture and integration planning rather than primarily conducting demos.

Provides technical onboarding and integration support to ecommerce customers using Constructor’s APIs and platform. Responsibilities include guiding API and library usage, troubleshooting integration issues, configuring product catalogs and search indexes, explaining technical concepts, documenting solutions, and improving onboarding processes. The role requires customer or technical support experience, REST and API knowledge, strong communication, problem-solving, and attention to detail. Familiarity with JSON, CSV, Postman, HTTP, JavaScript, debugging tools, and search concepts is preferred.

Design the demo and onboarding experiences for Constructor's e-commerce product discovery platform. Own visual strategy, map interactions for AI/LLM features, produce high-fidelity mockups and assets, and ensure designs scale within the company design system to help customers go live faster.

Lead multiple customer implementations from kickoff through integration, testing, and activation. Own timelines, outcomes, dependencies, risks, stakeholder communication, and handoffs across internal teams, customers, and partners. Serve as the primary customer contact, coordinate contributors through influence, maintain implementation reporting, and develop scalable processes, templates, and automation-first practices. The role requires managing concurrent technical implementations in a remote SaaS environment.

Lead and develop Customer Success Managers across Southern Europe, especially France and Spain. Ensure enterprise customers successfully launch and derive measurable value from the product, build executive and technical stakeholder relationships, translate product capabilities and performance data into business outcomes, establish scalable customer success processes, and handle complex escalations.

Provides first-level technical support to e-commerce customers integrating websites and mobile applications with Constructor’s platform. Responsibilities include onboarding customers, explaining APIs and libraries, troubleshooting integration issues, configuring product catalogs and search indexes, communicating with technical teams, documenting solutions, and improving onboarding processes.

Provides first-level technical support to e-commerce customers integrating websites and mobile applications with Constructor’s platform. Responsibilities include onboarding, API and library guidance, troubleshooting, catalog and index configuration, customer communication, documentation, and process improvement. The role requires REST and API knowledge, strong communication, problem-solving, and customer support experience, with preferred familiarity in JSON, CSV, Postman, HTTP, JavaScript, search concepts, and integration patterns.

Own enterprise customer relationships from kickoff through adoption and ongoing value realization. Lead success plans, QBRs, executive conversations, escalations, stakeholder alignment, training, and strategic recommendations. Translate technical capabilities and performance data into business outcomes such as revenue, conversion, and customer experience. Partner with Account Management to support retention and expansion while improving scalable onboarding and support processes.

Own enterprise customer relationships from kickoff through adoption and value realization. Lead success planning, QBRs and EBRs, executive stakeholder engagement, escalations, technical-to-business value translation, and proactive ecommerce recommendations. Partner with Account Management on retention and expansion, document customer needs, and improve scalable onboarding and support processes. Fluency in French and experience managing enterprise customers are required.

Lead product strategy for Query and Machine Learning & Recall teams to improve candidate retrieval and query understanding. Define roadmap, productionize SOTA models (vector search, embeddings, LLM-assisted parsing), build evaluation frameworks linking retrieval accuracy to revenue, optimize inference latency and costs, and drive measurable lifts in conversion and revenue.

Lead product marketing for Constructor's ecommerce search and discovery platform: define positioning, messaging, launches, competitive intelligence, and build a PMM team. Partner with Product, Sales, Growth, and Content to translate complex features into customer value, enable GTM, and drive pipeline and adoption.

Own, design, build, and operate distributed, high-load backend services and data pipelines for ML infrastructure. Partner with ML and product teams to deliver self-service, reliable model serving, storage, and deployment components; ensure observability, scalability, and performance while driving technical decisions and continuous improvement.