Coinbase
We're Hiring!
Offices at Coinbase
Remote Workplace
Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
Typical time on-site:
None
Global Office Locations
Ireland
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Ireland
Recently posted jobs
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Customer Success Agent II at Coinbase, you will enhance customer relationships, provide top-tier support, and utilize data to resolve issues, focusing on high-value clients primarily in the EMEA region.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Complaints Analyst III, you will conduct quality control reviews of complaint cases, provide feedback to agents, assist in process refinements, and conduct root cause analysis to improve complaint handling.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The role involves overseeing daily operations of a complaints team, managing performance metrics, ensuring regulatory compliance, providing coaching, and implementing strategic improvements while fostering team growth.
