Search the 9 jobs at Block

The IT Support Lead will provide leadership to a geographically dispersed team of IT Support Specialists, oversee technology support operations, manage work queues, ensure service requests meet deadlines, support knowledge management practices, and engage with the wider Block community for IT-related problem solving.

As an Operations Technical Program Manager in Customer Success, you'll oversee the integration of processes and technology to enhance operational efficiency. You will define requirements for technology teams, manage roadmaps, identify risks, and ensure seamless communication and execution of strategic projects across the Customer Success organization.

The Business Development Representative will identify and engage potential merchants in Europe, particularly in Ireland, by leading outreach initiatives, developing best practices, and exceeding sales targets while serving as an ambassador for Square's brand and products.

The Business Development Representative will drive Square's growth by identifying and introducing Square's products to upmarket merchants in Europe, focusing on the Irish market. Responsibilities include exceeding sales goals, developing best practices, and acting as an ambassador for Square. Previous sales experience, ideally in the food and beverage or retail industry, is required, along with fluency in English and ideally another EU language.

The SEO Manager will develop and implement a comprehensive organic discoverability strategy for Square's European and UK markets, focusing on search engines and emerging channels like TikTok and YouTube. The role involves collaborating with cross-functional teams, tracking the impact of organic initiatives, and optimizing technical SEO efforts.

The GTM Analytics Manager will lead strategic analytics for Square's go-to-market efforts in the EU, focusing on data insights to drive marketing and sales decisions across teams. Responsibilities include defining GTM metrics, analyzing databases, optimizing conversion funnels, and providing actionable insights to improve performance and guide strategy.

The Third Party & Outsourcing Risk Manager leads the development and implementation of the outsourcing risk program, ensuring compliance with regulatory requirements. Responsibilities include managing outsourcing risks, conducting reviews and assessments, maintaining the Outsourcing Register, and collaborating with stakeholders to mitigate risks in outsourcing arrangements.

The Service Delivery/Third Party Coordinator will be responsible for managing and overseeing outsourced service delivery, ensuring compliance with outsourcing policies, establishing performance metrics, and facilitating service review meetings. This role aims to enhance the efficiency and effectiveness of vendor relationships while managing risks associated with outsourcing contracts.

The Compliance Appeals Lead will oversee a team responsible for customer compliance reviews, develop training materials, streamline operations, and communicate with various teams on compliance-related initiatives. The role requires a deep understanding of BSA/AML regulations and the ability to present findings to senior leaders.