Top Customer Success & Experience Jobs in Dublin

The Senior Account Escalation Manager manages customer accounts, ensures satisfaction during escalations, communicates with stakeholders, and analyzes customer health trends to proactively resolve issues, while also preparing reports for leadership.

Support the Go-To-Market Programs & Excellence team by contributing to strategy and operations, preparing for leadership events, and developing AI tools while learning about SaaS models.

The Associate Customer Success Manager oversees customer relationships, ensuring engagement and satisfaction with ServiceNow products while promoting adoption and success stories.

The Associate Customer Success Guide will onboard customers, drive product adoption, manage escalations, and collaborate with internal teams to ensure customer satisfaction and success with the platform.

As an Associate Customer Success Guide, you will onboard customers, drive product adoption, provide proactive guidance, and resolve issues, ensuring customer success across the EMEA region.

Intern will engage with customers via phone, email, and social to build relationships, drive outreach, and support early-stage pipeline growth while collaborating with Sales and Marketing teams.

As an Associate Customer Success Guide, you will drive customer success by onboarding, advising on product adoption, and managing escalations while collaborating with internal teams in the EMEA region.