Top Customer Success & Experience Jobs in Dublin

Manage strategic enterprise accounts, build executive relationships, drive product adoption and expansion, run QBRs, analyze usage to identify growth opportunities, and coordinate cross-functional teams to deliver measurable Datadog value.

Lead onboarding, relationship management, and growth within DACH customer accounts. Drive adoption, identify upsell/cross-sell opportunities, manage renewals, and collaborate internally to resolve customer needs and improve product value.

Deliver targeted technical training and foundational webinars to large customers, update and scale enablement content, partner with Sales and Customer Success, mentor new hires, collaborate with Product and Engineering for product feedback, run internal and in-person enablement events, contribute to team OKRs, and stay current on observability and DevOps practices while delivering high CSAT.

Manage and lead a team of Technical Account Managers, supporting customer success and growth in EMEA. Provide technical guidance and thought leadership while collaborating with various teams to enhance services.